Embedded Files
Overview
The OSSWF Training Program is designed to ensure that all employees receive comprehensive onboarding and ongoing education to excel in their roles. Each department will have a dedicated training module, starting with the front desk and expanding to clinical, billing, and administrative teams. This document provides a structured framework for training across all departments.
Welcome & Introduction to the Practice
Welcome & Introduction to the Practice
Meet Our Physicians
Meet Our Physicians
Dr. Anthony
Orthopedic Trauma
Dr. Barnes
Sports Medicine, Shoulder & Knee
Dr. Cullen
Non-Surgical Spine
Dr. Engorn
Orthopedic Trauma
Dr. Flores
Shoulder, Elbow, Wrist & Hand
Dr. Fuchs
Surgical Spine
Dr. Guzman
Joint Replacement of Shoulder, Hip & Knee
Dr. Kelly
Joint Replacement of Hip & Knee
Dr. Leach
Orthopedic Trauma
Dr. Nemitz
Foot & Ankle
Dr. Reynolds
Sports Medicine, Joint Replacement of the Shoulder, Hip & Knee
Dr. Richards
Hand, Wrist, Elbow, & Shoulder
Dr. Schwartz
Sports Medicine, Foot & Ankle
Dr. Segal
Surgical Spine
Dr. Springer
Sports Medicine, Joint Replacement of the Shoulder, Hip, & Knee
Dr. Stone
Sports Medicine, Joint Replacement of Hip, & Knee
Dr. Swartz
Sports Medicine, Joint Replacement of the Shoulder, Hip, & Knee
Dr. Tafel
Non-Surgical Spine
Mission & Values
Mission & Values
Mission
Mission
OSSWF is dedicated to three standards:
To do whatever it takes to ethically, morally, and legally provide to our patients with the highest quality of orthopedic/musculoskeletal care at reasonable costs
Accentuate the health, spiritual, and family lives of our physicians and staff in a collegial environment
To economically prosper as a group practice, thereby providing our staff with wages and benefits that are comparable or superior to other doing similar work within the region
Values
Values
Quality of care is always our primary concern.
The patient’s best interest always comes first.
We work together for the patient.
We acknowledge that each of us plays an important role in the company’s success.
Cultivate a culture of teamwork, honesty and integrity within the organization.
Treat everyone with courtesy, politeness, and respect.
What Is Orthopedic Medicine?
What Is Orthopedic Medicine?
Orthopedic medicine is a branch of medicine concerned with the functioning of the musculoskeletal system. Specialists in this field are familiar with conditions which affect:
Bones
Joints
Tendons
Ligaments
Muscles
Essentially, orthopedic medicine is like the medicine of moving parts. In the preventative realm, orthopedics focuses on teaching people how to move safely and properly. Athletes, hard laborers, and other people who strain their bodies on a regular basis often take advantage of an orthopedic physician to prevent serious injuries on the job. Preventative measures can range from specific stretches to the use of braces and other support which are designed to prevent injury.
Office Map with Pod Locations
Office Map with Pod Locations
AED Locations and Tutorial
AED Locations and Tutorial
Payroll System
Payroll System
Paycor
Paycor
Paycor is our time keeping system. You will be able to do the following:
Punch in and out
Request PTO
View your time card
Report missed punches
View your W-2
View any of your pay stubs
View the policy manual
Engage and recognize others
Methods of Communication with Staff
Methods of Communication with Staff
Microsoft Teams
Instant Messaging
Instant Messaging
For Instant Messaging, we use Microsoft Teams. Microsoft teams allows you to communicate quickly with someone available. You can also use it to set status message's. For instance if you are busy or will be away. If you are sitting at another workstation, you can also set a custom message to appear when someone attempts to message you. If this is not already on your computer, you may open Chrome and download Microsoft teams by Clicking the button below. Once downloaded, open the downloaded file and begin the installation. Follow the prompts and add the info given to you and continue through the screens. If an error pops up, dismiss/exit out of it. It should finish and bring up teams where you can begin using.
Outlook
Email
Email
For Email, we use Outlook. If you don't see outlook, you can use the search at the bottom of your screen and type Outlook. Outlook 2016 should appear. After you click on it and follow the prompts to sign in, you can pin it.
Phone List found on Desktop
Phone
Phone
You may also choose to call someone at their extension. Conveniently, we have a phone list added to everyone's computer on their desktop. The phone list is broken down by dept. If a Dr. is in clinic and you need to reach someone from that team, go to the "POD and Clinic Lines" section this will be the number they should be answering during clinic.
Maintenance and IT Requests
Maintenance and IT Requests
Maintenance Requests
Maintenance Requests
Maintenance requests are submitted via Email: Maintenance@osswf.com. This sends a message to Isaac our onsite Maintenance and Grounds Professional. If there is an emergency (Plumbing, Fire, Etc), please first alert your supervisor or someone in management. If Isaac is out of the office, you may contact your supervisor regarding an emergency.
IT requests
IT requests
IT requests are can be submitted preferably via the ticketing system as this will give our IT a computer name and some screenshots, otherwise, you can also submit a request via email: support@elevatusit.com, See below for instructions for ticketing system.
2025-04-09 16-24-24.mp4DDC Rules of Collection
DDC Rules of Collection
DDC-2 and DDC-4 Rules of Collection
Discount for Patients
DDC-2 – Doctor discussed charges – Patient is not responsible for any payment on physician professional office charges for TODAY ONLY
DDC-4 – Doctor discussed charges – Patient is not responsible for payment on any physician professional office charges FOREVER
DDC-2 or DDC-4 does NOT include ancillary services
PROFESSIONAL SERVICES
Office Visit
Injection/Aspiration
Fracture Care
Cast application
Ultrasound
Fluoroscopy
** Surgeries are determined on a case-by-case basis
ANCILLARY SERVICES
DME………………………………the cost of the item (custom orthotics $100/pair, custom OT splints $70)
X-ray………...………….………..$25.00 per x-ray
MRI……………………………….$250.00 w/o contrast - $350.00 w/contrast
PT/OT…...………….………..…..$75.00 for eval / $50.00 per visit after
Cast Supplies…………………..$20.00 per cast
Zilretta……...$570 per injection
Supartz……….$70 per injection
Orthovisc…..$140 per injection Euflexxa………$600 (for series of 3)
Synvisc…….$196 per injection Synvisc One..$551
Genvisc…….$150 per injection Gel One………$600
Prolotherapy…………………. $8 per injection for Dr. Tafel
PRP……………………………. Physician to determine cost
EMG/NCV………………………$250
These charges are to be collected only if we will not receive at least the above-mentioned amount from the insurance company. ** The cost of injectable medications are subject to change based on current pricing.
Updated 2/24/25 TFD
DDC-E Rules of Collection
Discount for Employee and Family
All employees who have passed the initial 90 day probationary period are an automatic DDC-E as well as their immediate family members which consist of married spouses, children, and parents.
Employees will not be charged for professional services rendered in the office, and will owe the minimum amounts listed below for ancillary services. Employees do not have to pay for x-rays.
Employee’s immediate family members will not be charged copays or coinsurance, but will owe Medicare rates for services applied to deductible or when there is adequate insurance coverage and will limit the charge to a level 2 visit. The minimum amounts listed below will be owed for ancillary services.
Employees who are still within their 90-day probationary period will not be charged copays or coinsurance, but will owe Medicare rates for services applied to deductible or when there is no adequate insurance coverage. For office visits, we will limit the charge to a level 2 visit if there is no adequate insurance coverage. The minimum amounts listed below will be owed for ancillary services.
PROFESSIONAL OFFICE SERVICES
Office Visit
Injection/Aspiration
Fracture Care
Cast application
Ultrasound
Fluoroscopy
** Surgeries are determined on a case-by-case basis
ANCILLARY SERVICES
DME………………………………the cost of the item (custom orthotics $100/pair, custom OT splints $70)
X-ray………...………….………..$25.00 per x-ray (employee family only)
MRI for Employee……………………………….$60
MRI for Family……………………………….$250.00 w/o contrast - $350.00 w/contrast
PT/OT…...………….………..…..$75.00 for eval / $50.00 per visit after
Cast Supplies…………………..$20.00 per cast
Prolia……………………………..$1020.00 per injection
Zilretta……...$570 per injection
Supartz……….$70 per injection
Orthovisc…..$140 per injection Euflexxa………$600 (for series of 3)
Synvisc…….$196 per injection Synvisc One..$551
Genvisc…….$150 per injection Gel One………$600
Prolotherapy…………………. $8 per injection for Dr. Tafel
Other injectable medication- cost of item
PRP……………………………. $250 per joint for employees/families
EMG/NCV………………………$250
These charges are to be collected only if we will not receive at least the above listed amount from the insurance company. ** The cost of injectable medications are subject to change based on current pricing.
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