Embedded Files
Typical Process
Typical Process
Have patient sign in on clipboard & sit down (if busy).
Once you call the patient up have them verify their DOB.
Verify that their address, PCP, phone number and insurance is correct.
Check them in through ModMed (see below).
Ask the patient to sit down in the waiting room and let them know they will be called shortly by either the MA or X-Ray Technologist.
ModMed Check-In
ModMed Check-In
Click on Start Check-In
2. Within the Patient Basics tab scroll down to scan and upload license.
Check to see if primary care provider is correct/listed, and if not please compete this field.
3. Click on the Insurance tab and scan their insurance cards (front and back).
*If patient is SELF-PAY {This Visit will be Paid For By}, verify that in fact the patient is self-pay if so collect the self pay deposit.
IF you are adding an insurance plan CONTACT VERIFICATION AND HAVE THEIR INSURANCE VERIFIED AT CHECK IN!
4. In the right corner, click Select Room, choose the correct option, and then scroll down to click Save
FIRST FLOOR OPTIONS
If the patient is filling out paperwork, select Registration
If the patient is getting an x-ray, select Needs Xray Main wtng rm 1st floor
If the patient brought CD and is NOT getting an xray, select IMPORT CD
If the patient is ready for the team, select MA ready subwaiting 1ST FLOOR
SECOND FLOOR OPTIONS
If the patient is filling out paperwork, select Filling out paperwork
If the patient is getting an x-ray, select Needs Xray main wtng rm spine
If the patient brought CD and is NOT getting an xray, select IMPORT CD
If the patient is ready for the team, select MA ready subwaiting spine
5. Click Complete Check-In
Injection (Visco & Spine)/EMG
Injection (Visco & Spine)/EMG
Have patient sign in on clipboard & sit down (if busy).
Once you call the patient up have them verify their DOB.
Verify that the Address, PCP, mobile number, and insurance we have is correct.
Put them in "Registration/Filling out paperwork" if they need to fill out paperwork.
If they don't need anything updated, start the ModMed check-in process.
Pre-collect their injection cost.
Click on the Financials Tab > Collect Payment
These payments get collected as __________
Schedule their follow-up appointment.
What To Do If a Patient Presents New Insurance
What To Do If a Patient Presents New Insurance
Add the new insurance. DO NOT ARCHIVE THE OLD ONE OR CHANGE IT!
Click Unknown for the Payer Type Input.
Type in the Policy Number listed on the card.
When choosing a Policy Type select Government-Other
Scan in both front and back of the insurance card.
Refer to doctor list and let the specific insurance specialist know via phone call. DO NOT SEND THE PATIENT BACK UNTIL IT'S BEEN VERIFIED!
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