Important information

Emergency numbers

999 - Emergency Medical Service

998 - Fire brigade

997 - Police

112 - Emergency number on mobile phones

608 599 999 - Contact center

22 278 77 77 - Contact center

http://www.unhcr.org/poland.html - UNHCR The UN Refugee Agency

http://www.hfhr.pl/en/ - Helsinki Foundation for Human Rights

Who can obtain assistance and when

All foreigners applying for the refugee status in Poland have the right to social help, except for situations determined in the Act on granting protection to foreigners.

Within two days from submitting the application, foreigner need to report to one of the two reception facilities of the Department for Social Assistance:

  • Reception centre in Biała Podlaska, if the application is submitted for the first time.
  • Reception centre in Podkowa Leśna – Dębak in the case of foreigners who are starting the second procedure or who have returned within the Dublin procedure

NOTE!

If a foreigner does not report to a reception facility within two days, the refugee status proceedings will be cancelled.

Foreigners in the centre receive:

  • Accommodation;
  • Food;
  • Reimbursement of costs of transport in specific cases, i.e. cases connected with refugee status proceedings, medical examination and vaccination or other justified cases;
  • Constant financial aid for the purchase of personal hygiene products in the amount of PLN 20 a month and so-called pocket money in the amount of PLN 50 a month;
  • Provision of non-recurring financial aid for the purchase of clothes and shoes in the amount of PLN 140;
  • Provision of cash equivalent to food for children aged 6 and below and schooled children in the amount of PLN 9 a day.

Outside of the centre foreigners receive:

  • Benefit in cash covering the cost of stay on the territory of Poland.

This form of assistance may apply when it is required for organisational reasons or when it results from other provisions of the act.

Outside of the centre foreigners receive:

  • Benefit in cash covering the cost of stay on the territory of Poland.

This form of assistance may apply when it is required for organisational reasons or when it results from other provisions of the act.

No of family members Amount per day/per person Amount per month/per person

Single 25 PLN (around 6,25 EUR) 750 PLN (around 187,5 EUR)

2 persons 20 PLN (around 5 EUR) 600 PLN (around 150 EUR)

3 persons 15 PLN (around 3,75 EUR) 450 PLN (around 112,5 EUR)

4 persons 12,50 PLN (around 3 EUR) 375 PLN (around 93,75 EUR)

  • Access to public schools and necessary didactic materials (books and school materials)
  • Free Polish lessons, access to classrooms in each facility;
  • Health care coordinated by the Petra Medica Sp. z. o. o. in Warsaw, pursuant to an agreement concluded with the Office for Foreigners, which covers:
    • Medical points in the centre – where doctor and nurses provide medical assistance.
    • Specialised treatment
    • Psychological care – psychologists can be accessed in centres for foreigners, also by people who receive benefits outside the facility.
  • Dental care – Foreigners may obtain dental treatment in dentist’s offices with which the Office for Foreigners has signed agreements on the provision of the above mentioned services.
  • Assistance with a voluntary return

NOTE:

Information about health care may be obtained from the employees of the Petra Medica Sp. z o.o. at 022 112 02 06.

For more information : https://udsc.gov.pl/en/