Before you begin work on this assignment, be sure you have read the Case Study. Refer to the Business Analysis and System Recommendations (BA&SR) Table of Contents below to see where you are in the process of developing this report.
Overview
As a business analyst in the Chief Information Officer’s (CIO's) department of Chesapeake IT Consulting (CIC), you have been assigned to conduct an analysis, develop a set of system requirements and propose an IT solution to improve the hiring process for CIC. This work will be completed in four stages, and each of these four stages will focus on one section of an overall Business Analysis and System Recommendation (BA&SR) report to be delivered to the CIO.
The graphic below outlines the Table of Contents for this report:
Section I: Background and Organizational Analysis (Stage 1) - The first step is to look at the organization and explain how an IT system could benefit CIC by improving its hiring system.
Section II: Strategic Use of Technology (Stage 2) – Next you will explain, in general, how CIC can use IT for strategic purposes.
Section III: Strategic and Operational Outcomes (Stage 3) – Then you will analyze CIC's strategy and processes to determine how technology solutions can be used to support the organizational processes and enable CIC’s strategic and operational outcomes, and develop a set of requirements for the new hiring system.
Section IV: System Recommendation (Stage 4) – Finally, you will identify an enterprise hiring system for CIC, and explain how it meets the requirements, and what needs to be done to implement the system within CIC.
The sections of the BA&SR will be developed and submitted as four staged assignments. In stages 2, 3 and 4, you will also incorporate any feedback received when the previous stage is graded to improve the effectiveness of your overall report and then add the new section to your report. At the end of the course, you will submit a complete BA&SR document that includes all the sections and changes that resulted from previous feedback.
Business Analysis and System Recommendation (BA&SR) Table of Contents
I. Background and Organizational Analysis (Stage 1)
A. Introduction
B. Organizational Strategy
C. Components of an Information System
1. People and Technology
2. Processes
3. Data/Information
II. Strategic Use of Technology (Stage 2)
A. Decision Making
B. Communication
C. Collaboration
D. Relationships
E. Structure
F. Competitive Advantage
III. Strategic and Operational Outcomes (Stage 3)
A. Strategic Outcomes
B. Process Analysis
C. Requirements
IV. System Recommendation (Stage 4)
A. Benefits of an Enterprise Solution
B. Proposed IT solution
C. How the Proposed IT Solution Meets the Requirements
D. Implementation Steps
E. Conclusion
Assignment – BA&SR Section I – Background and Organizational Analysis (Stage 1)
Section I of the BA&SR document contains an organizational analysis and identifies ways in which information systems can help the organization in the case study (CIC) to meet its strategic goals and meet the information needs of various levels of management. This analysis lays the ground work for the next section of the BA&SR which will explain how technology can be used to support specific strategic activities of the organization.
Using the case study, assignment instructions, Course Content readings, and external resources, develop your Section I: Background and Organizational Analysis. Recommended lengths for each section are provided and be sure to include all pertinent information. A key to successful business writing is quality and conciseness rather than quantity.
To start, review the Business Perspectives Module (week 1 content), particularly the sections that describe the example of Booz Allen Hamilton, a services company with a business model similar to that of CIC in the case study. The case study tells you that the executives and employees at CIC have identified a need for an effective and efficient hiring system. As you review the case study, use the outline below to help you take notes to assist in your analysis; in particular, list the needs of the individuals expressed in the "interviews."
I. Background and Organizational Analysis
A. Introduction – briefly describe (at a high level) the organization in the Case Study; provide a context for the rest of the document. (one paragraph)
B. Organizational Strategy - Using the Business Strategy statement and information from the Case Study, explain how a new hiring system would support that strategy. (Two to three strong sentences that explain how the system would support the strategy and justify your position with specifics from the Case Study).
C. Components of an Information System - Explain each of the following in relationship to an information system to support the hiring process at CIC:
1. People and Technology – Identify the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role. Include how the technology will improve how the job is done; that is, identify what each of the stakeholders needs the system to do. (Introductory sentence or two, followed by 1-2 sentences for each role)
i. CEO
ii. CFO
iii. CIO
iv. Director of Human Resources
v. Manager of Recruiting
vi. Recruiters
vii. Administrative Assistant
viii. Hiring Manager
2. Processes - The overall hiring process has several sub-processes, four of which are listed in the table below. For each of the sub-processes listed, complete the table with the requested information. You will describe the process as it is currently being done (As/Is Process), the process as it will be done after the system is implemented (To/Be Process) and the business benefits of the improved process. (Provide an introductory sentence for this section and copy the table and insert the information within.)
Hiring Process
Below are sub-processes that are part of the overall hiring process As/Is Process To/Be Process Business Benefits of Improved Process
Receiving applications
Matching applications with open job requisitions
Screening Resumes
Scheduling Interviews
3. Data/Information – In order to support CIC's hiring process, the new system will need to collect, store and process data. An example of needed data is “Name of Hiring Manager.-” The case study provides insight into the kinds of data that will be needed. First, insert an introductory opening sentence for this section. Then identify ten (10) critical data/ information items for this hiring information system solution. (Provide an introductory sentence and copy the table and insert information within.)
Data/Information Requirement
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Formatting Your Assignment
For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.
• Write a short concise paper: Use the recommendations provided in each area for length of response. Content areas should be double spaced; table entries should be single-spaced. It’s important to value quality over quantity. Assignment should not exceed 4 pages.
• Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.
• Use at least two resources with APA formatted citation and reference. Use at least one external reference and one from the course content.
• Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.
• Submit your paper as a Word document, or a document that can be read in Word.
• Your submission should include your last name first in the filename: Lastname_firstname_Stage_1
GRADING RUBRIC:
Criteria
90-100%
Far Above Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below Standards
Possible Points
Introduction 9-10 Points
Describes the organization and provides an effective introduction to what follows; is clear, logical, derived from the Case Study; and demonstrates a sophisticated level of writing. 8 Points
Describes the organization and provides an introduction to what follows; and is clear, logical, and derived from the Case Study. 7 Points
Describes the organization and provides an introduction to what follows; is adequate, and is derived from the Case Study. 6 Points
Not clear, logical and/or derived from the Case Study. 0-5 Points
Not included, or demonstrates little effort.
10
Strategy
How the system will support the organization’s strategy 23-25 Points
The explanation is clear, logical and fully supported using a sophisticated level of writing. 20-22 Points
The explanation is clear, logical and supported. 17-19 Points
The explanation is provided and supported. 15-16 Points
The explanation is not clear, logical and/or supported. 0-14 Points
The explanation is not included or demonstrates little effort. 25
Components
The people and technology, processes, and data/ information sections 41-45 Points
Fully and logically explained, are clearly related to the Case Study, and demonstrate a sophisticated level of analysis and writing. 36-40 Points
Logically explained, are related to the Case Study, and demonstrate analysis and effective writing. 31-35 Points
Explanation provided and relates to the Case Study. 27-30 Points
Not all clearly explained and/or are not related to the Case Study. 0-26 Points
Not all addressed or little effort is demonstrated.
45
Research
Two or more sources--one source from within the IFSM 300 course content and one external (other than the course materials) 9-10 Points
Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style. 8 Points
At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style.
7 Points
Only one resource is used and properly incorporated and/or reference(s) lack correct APA style. 6 Points
A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations. 0-5 Points
No course content or external research incorporated; or reference listed is not cited within the text 10
Format 9-10 Points
Well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 8 Points
Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 7 Points
Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person. 6 Points
Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person. 0-5 Points
Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information. 10
TOTAL Points Possible 100