As a Scrum Master, I lead by example, I guide my team do their best by giving them a good place to work, motivating them, and guiding them in navigating problems that may slow them down. I coach my team grow and learn and become confident enough to make their own choices. True leadership in Scrum is all about making the team self-sufficient so they can handle the challenges in the team and organization.
You may be knowing that as a Scrum Master, you have a leadership role: the Scrum Guide (2020) says it loud and clear: “Scrum Masters are true leaders who serve the Scrum Team and the larger organization.” But what does that really mean? How do you become a “True Leader?”
You may have heard of the term “Servant Leader” before. It was used in the previous versions (2017) of the Scrum Guide to describe the Scrum Master’s role: “The Scrum Master is a servant-leader for the Scrum Team.” The main difference is that a True Leader also serves the larger organization, not just the Scrum Team.
There is a lot of information out there about being a Servant Leader. That’s not very helpful for Scrum Masters. You may not have the right personality or confidence to be a Servant Leader. You may wonder if you are doing the right things, or if you are making any difference. You may try to be perfect, but end up feeling disappointed and frustrated. You may even doubt yourself and your abilities.
Being a Servant Leader is a good start, but it’s not enough. You need more than just words and wishes. You need practical advice on how to become a True Leader - especially on how to serve the larger organization as well as the Scrum Team. I hope below personified graphic may help you.
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Teaching and helping the team about Scrum and why it is good
Helping the team do Scrum and make it better every time and everyday
Solving or staying away from things that make it hard for the team to work
Supporting and helping the team to work their own way and take care of themselves
Doing and showing how Scrum can make things better