Elderly Persons & People with Disabilities

To Report Abuse:

24/7 Adult Protective Services Hotline: 866-800-1409

Residents in Nursing Facilities, IL Department of Public Health's Nursing Home Complaint Hotline:

800-252-4343

Residents in Supportive Living Facilities (SLFs), IL Department of Healthcare and Family Services' SLF Complaint Hotline:

800-226-0768

The reporter should be prepared to answer the following questions to the best of their ability...

• The alleged victim's name, address, telephone number, sex, age, and general condition;

• The alleged abuser's name, sex, age, relationship to victim and condition;

• The circumstances which lead the reporter to believe that the adult age 60 or older or person with disabilities age 18-59 is being abused, neglected, or financially exploited, with as much specificity as possible;

• Whether the alleged victim is in immediate danger, the best time to contact the person, if he or she knows of the report, and if there is any danger to the case worker going out to investigate;

• Whether the reporter believes the client could make a report themselves;

• The name, telephone number, and profession of the reporter;

• The names of others with information about the situation;

• If the reporter is willing to be contacted again; and,

• Any other relevant information.