This step-by-step washer repair guide explains how to replace the shifter—also called the actuator—in a top-load washer. Located on the bottom of the gear case, the shifter assembly's motor shifts the drive system between agitating and spinning.

If the shifter malfunctions, the electronic control board shuts the washer off and displays an error code.

The tech sheet attached to the back of the washer or inside the washer cabinet has a diagnostic test for the shifter. If the shifter is faulty, replace the shifter assembly with the manufacturer-approved washer part.

This repair procedure is for Kenmore, Whirlpool, Maytag and Amana top-load washers. You also can use the same basic repair steps to replace the shifter assembly on some Samsung and LG top-load washers.

Tools required

Channel lock pliers

Nut driver or socket wrench set

Phillips screwdriver

Work gloves

Towels

Repair difficulty

Easy

Time required

45 minutes or less