FAQ
FREQUENTLY ASKED QUESTIONS
Where do I find the owner's manual and installation instructions?
I'm ready to install my appliance. How much clearance space do I need around it?
Where is the nearest dealer or store that sells appliance products? I live in the US.
How can I find appliance dealers in Canada or other places outside the US?
What is the delivery status for my appliance or parts order?
FAQS | DRYERS
What do I do if the timer is not advancing on the automatic cycle of my dryer?
Why do my clothes sometimes come out of the dryer wrinkled or tangled?
What should I do if my dryer case becomes very hot, and moisture collects around the door?
How do I reverse the opening of my dryer door (so that it opens from right to left / left to right)?
Why doesn't my electric dryer come supplied with a power cord?
FAQS | WASHERS
Why does my Hydrowave washer hesitate after it fills with water?
My top load washer is making noise during the cycle. Are these normal sounds?
Why aren't the lights / controls on my washer working properly?
What do I do if my washer drains and fills at the same time?
Why can I still wring water out of my clothes after the spin cycle?
What do I do if my water temperature is too hot or too cold?
Why am I getting grease/oil stains on my clothes after I wash them?
What do I do if my washer tub becomes stained or discolored?
FAQS | REFRIGERATORS
My refrigerator is running, but it is not cool or cool enough.
My water dispenser is not working, dispenser is not getting water.
There is water under the vegetable and fruit pans in my refrigerator.
My refrigerator is too cold so my fruits and vegetables are freezing in my refrigerator.
My refrigerator is leaking, sweating, or collecting moisture between the doors.