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OVERVIEW /// DETAILS

How to match

Steps:Put earbuds into Earpods Pro charging case, press the sync button until green light flash, release button and access to the pairing mode.

And then choose “Connect with iCloud” to proceed connection. Tips:Don’t click "Connect" when the phone displays " Not Your EarPods", otherwise the paring will fail.

Please wait for the phone to show "EarPods" and click "Connect" . When the EarPods and phone are connected successfully, press the button to pair.

Common Mistake and Eliminating Methods

1. One of the earbud have no sound once paired:

Put the earbuds into charging case and close the lid,and then open the cover.

2. Bluetooth pairing fails several times:

1) After the charging case is fully charged, put your earbuds into wireless charging case for charging and then pair again.

2)After the battery of earbuds are exhausted, put them into EarPods Pro charging case and then you can pair successfully.

3. After a long time in the charging case, earbuds has no sound:

Make both charging case and earbuds in full- charge or Check the earbuds are connected to the phone whether or not.

4. The phone didn't pop up the pairing window for a long time:

1)Check whether the phone has bluetooth enabled.

2)Due to some abnormal functions caused by the long running of the phone, please restart the phone.

3.)Unlock the phone after the lock screen,remove the earbuds and put them back into the charging case and then pair.

5. The icons of the earbuds or charging case only show the triangle on the phone:

Check to see if the phone has been updated to IOS12.2 or above.

Multiple Features

• Charge EarPods Pro over 4 times

• Case only, not include the Air Pro

• Compatible with wired and wireless charging