Sales Elite Camp
Vivo Bangladesh
In 2019, I led the Sales Elite Camp at Hotel Grand Oriental, Dhaka, for Vivo Bangladesh. Over three days, I conducted comprehensive training on product and service knowledge, market operations, company orientation, selling skills, time and territory management, legal and ethical practices, self-study techniques, pressure management, and dealer management. This program enhanced participants' expertise and efficiency, equipping them to thrive in the competitive sales landscape.
Leaders Reveal Project
ISMARTU-Transsion Bangladesh Ltd. (TECNO Mobile)
On September 6, 2021, I participated in the "Leaders Reveal Project" workshop organized by TECNO. This program was designed to enhance leadership capabilities and sales skills among participants. The training covered key topics such as team motivation, decision-making, strategic communication, customer relationship management, and negotiation techniques. Through interactive sessions and expert guidance, I gained valuable insights and practical tools to excel in leadership roles and improve sales performance, contributing to my professional growth and development.
Customer Service (CX) for Business Success
HP LIFE (Issued Dec 2024)
Expert in enhancing Customer Experience (CX) by leveraging data analytics, journey mapping, and omnichannel engagement. Skilled in addressing customer pain points, implementing CX metrics, and applying design thinking to create innovative, user-centric solutions that drive loyalty and satisfaction across all touchpoints.
Scholarship
From A.B. Tutorial School under the Bangladesh Kindergarten Association
My first significant achievement in life came during Class 1 when I received a scholarship in the third grade from A.B. Tutorial School (under the Bangladesh Kindergarten Association). This milestone marked the beginning of my journey and provided immense motivation to keep striving for excellence. The unwavering support from my family, especially my father, Md. Shahidul Islam Swapan (Late), and my mother, Fahima Islam, played a crucial role in this success. I am also deeply grateful to my teachers, whose guidance was invaluable. That day remains unforgettable, as it laid the foundation for my perseverance and dedication. Alhamdulillah!
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7/14/65, Laxmipur, Faridpur Sadar,
Faridpur- 7800, Dhaka, Bangladesh.
Call Me at +88 01303976980
Email Me at mossabbirul@gmail.com
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