Appeal System:
This section outlines clear procedures for reviewing and processing ban appeals. Moderators must carefully verify appeal validity and ensure decisions align with established guidelines and the scope of each ban.
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Open the appeal ticket.
Verify the ban reason:
Determine if the ban is unappealable (e.g., exploiting).
Check #manual-logs or request a screenshot of the in-game ban message for confirmation.
Verify account ownership:
Ensure the person submitting the appeal is the actual owner of the ROBLOX or Discord account in question.
Make a decision:
If the ban is appealable and all checks are verified, proceed to lift the ban.
Unban the user from the relevant platform (game or server).
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All resolved appeals must be logged in #appeal-logs on the WWC appeal server.