Privacy Policy
Last updated: 2026-01-19
App Name: CandleMate – Wax & Cost Calc
Developer: Lumetra Studio
Contact Email: lumetra.apps@gmail.com
1. Introduction
This Privacy Policy explains how CandleMate – Wax & Cost Calc (“the App”) collects, uses, processes, and protects information when you use the App.
We respect your privacy and are committed to being transparent about how data is handled.
By using the App, you agree to the practices described in this Privacy Policy.
2. Who We Are
Data Controller:
Lumetra Studio
Email: lumetra.apps@gmail.com
If you have any questions about this Privacy Policy or your personal data, you can contact us at the email address above.
3. Purpose of the App
The App is a calculator and helper tool for candle makers. It provides:
wax and fragrance calculators
cost estimations
planning tools
informational guidance
The App does not require user accounts or registration.
4. Information We Collect
4.1 Information You Provide
The App does not ask for or require:
name
email address
phone number
address
payment details
login credentials
You can use the App without providing any personal information directly to the developer.
4.2 Automatically Collected Information
Although the App itself does not directly collect personal data, it uses third-party services that may automatically collect certain information necessary for analytics, diagnostics, and advertising.
This information may include:
device type and model
operating system version
language and region
IP address
advertising identifiers
app usage data
crash logs and diagnostics
approximate location (derived from IP address)
Under GDPR, some of this information may be considered personal data.
5. Third-Party Services
The App uses the following third-party services:
5.1 Google Firebase Analytics
Used to understand how users interact with the App, including:
which features are used
how long the App is used
anonymized behavioral statistics
This helps improve usability and stability.
Privacy policy: https://policies.google.com/privacy
5.2 Firebase Crashlytics
Used to detect crashes and technical problems.
Collected data may include:
device information
crash reports
technical logs
This data is used only to fix bugs and improve app stability.
5.3 Firebase Remote Config
Used to manage app behavior and features remotely without requiring updates.
This service does not collect personal data from users.
5.4 Google AdMob (Advertising)
The App displays advertisements through Google AdMob.
AdMob may collect and process information such as:
advertising identifiers
device information
approximate location
interaction with ads
AdMob may use this information to show:
personalized ads (based on user interests)
non-personalized ads
You can manage your ad personalization preferences in your device settings or via Google Ad Settings:
https://adssettings.google.com
Google AdMob Privacy Policy:
https://policies.google.com/privacy
6. Legal Basis for Data Processing (GDPR)
If you are located in the European Union, we process data based on the following legal grounds:
Purpose
Legal Basis
Analytics and app improvement
Legitimate interest
Crash reporting
Legitimate interest
Displaying advertisements
Consent (where required)
Technical functioning of the App
Legitimate interest
Where personalized advertising requires consent, it is managed through Google’s consent mechanisms.
7. Local Data Storage
The App may store certain information locally on your device, including:
saved calculations
presets
user preferences
settings
This data:
remains only on your device
is not transmitted to the developer
is not shared with third parties
can be removed at any time by uninstalling the App
8. Data Retention
Data collected by third-party services is retained according to their respective policies.
We do not store personal data on our own servers.
Typical retention periods:
Firebase Analytics: retention controlled by Google
Crash reports: stored temporarily to fix issues
Advertising data: managed by Google AdMob
For detailed retention information, please refer to Google’s privacy documentation.
9. International Data Transfers
Third-party services used in the App (such as Google Firebase and AdMob) may process data on servers located outside your country, including in the United States.
Google implements appropriate safeguards to ensure data protection in accordance with GDPR requirements.
10. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent
Since most data processing is handled by Google services, many of these rights can be exercised directly through Google privacy tools:
https://myaccount.google.com/data-and-privacy
You may also contact us at lumetra.apps@gmail.com for assistance.
11. Children’s Privacy
The App is not intended for children under the age of 13 (or the minimum age required in your country).
We do not knowingly collect personal data from children.
If you believe that a child has provided personal data through the App, please contact us and we will take appropriate steps.
12. Data Sharing
We do not:
sell personal data
trade personal data
share personal data with third parties
Any data processing is performed solely by the third-party services described in this policy and only for:
analytics
diagnostics
advertising
technical functionality
13. Security
We take reasonable technical and organizational measures to protect information related to the App.
However, no digital system can guarantee absolute security.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected by updating the “Last updated” date at the top of this document.
Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
15. Contact Information
If you have any questions about this Privacy Policy or how data is handled, please contact:
Lumetra Studio
Email: lumetra.apps@gmail.com