ALL INFORMATION FOR FOOD VENDORS WILL BE ADDED HERE. PLEASE SAVE THIS SITE AND REFERENCE IT OFTEN IN YOUR PREPARATIONS FOR LOST LANDS. AS INFORMATION BECOMES AVAILABLE, IT WILL BE UPDATED HERE.
LOAD OUT DETAILS:
Hello Friend,
Listed below are some guidelines to help us all load out safely and successfully.
Village and Nest vendors are contracted to sell until 10 AM. Feel free to stay open after 10am. We’ll let you know if/when we need you to cease sales.
There are NO VEHICLES PERMITTED IN VENUE FOH until 8 am Monday morning unless coordinated directly with Brien, our overnight lead before Sunday evening. He might not be able to accommodate some pre-8am vehicles due to site traffic and bandwidth. Thank you for understanding.
Venue Vendors can clean/pack Sunday (AFTER) the show drops.
Ensure all equipment and trash are clear from your area including sinks, reefer areas (including pallets), BOH areas.
All trash must be taken to dumpsters/recycling
Unfortunately we do have to issue a cleaning fee for anyone that does not leave their area fully cleaned.
Power and water will be on until 5 pm on Monday.
You MUST check out with your vendor coordinator before leaving site to clear your booth, reefer, etc.
This year we have a food donations partner. If you have food to donate, please bring to the reefer designated (we’ll tell you where via WhatsApp). Keep in mind the following requirements for food donations:
Must not be food that was previously served buffet-style
Must be labeled with the date it was prepared
Must have been kept at safe storage temperatures
POS RETURNS
POS returns will begin at 9am on Monday at the Paper Goods/POS area in the Marshaling Yard
POS (must be fully charged on return to ensure POS team can connect to Wifi and account for any sales ‘stuck in the system’)
You must return POS in order to settle (obvi)
SETTLEMENT
We've heard your cries and watched you waiting in line for so long for so many years, so we’ve updated and streamlined our settlement process this year!
There is NO papergoods count at end of show.
In-Person Settlement is not required
Please enjoy this line-free settlement experience.
No returns of papergoods at end of show.
Settlement reports will be sent to all vendors with all charges and sales up to Monday morning by 11am Monday morning.
Settlement: Physical settlement is not required. Physical settlement will occur from 11am-2pm at the Paper Goods tent in Marshalling Yard. Vendors who would like to discuss their settlement, dispute any charges, confirm their wire details will have from 11am-2pm on Monday to do so in person. You can approve and sign your settlement report at this time as well. You can also email a reply to the settlement report emailed to you on Monday to approve or dispute any charges.
Any disputes need to be discussed in person or emailed by no later than 2pm on Monday.
For vendors continuing to do sales after 11am on Monday, final settlement for all sales will be sent Monday afternoon to any vendor that does not come to settlement physically. You can reply to the email with your approval and any required additional documentation to receive your settlement.
We will start processing payments on Tuesday and throughout the week. Please allow 7 business days from Tuesday to receive your settlement funds. If you have not received funds by this point, please do reach out and we will get you sorted.
We will hold all settlement payments until the vendor is fully cleared by our Vendor Coordination team.
We will have a selection of pastries, espresso, coffee and water during the 11a-2p window at Settlement for any vendor managers/settlers that want to stop by and say goodbye. Please limit this to yourself and/or your lead(s).
Feel free to bring crafts, jokes, shirts you’d like cropped, or jeans you’d like jorted.
Vendors should receive funds within 7 days of accepting.