Change/Update Address OR Phone Number - MP
#Duplicate #Big Order #Resend order to restaurant
CD: Live Order Process → Change order details → Address
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Case Description: Customer contacted us to change / modify / update his address or phone number, We will follow the below process.
Note:
If we will change the address/phone number: Ask the customer if he wants to save his new address/phone number to the account
If yes, Click on "Save Changes to Customer Data" before clicking "Update".
If no, Don't click on "Save Changes to Customer Data".
Contact Drivers:
Address: Order Live Process --> Change order details --> Address
Mobile Number: Order Live Process --> Change order details --> Contact Details
In case of cancellation:
Cancellation Reason: Incomplete/Wrong Address
Contact Driver: Request: Order Modification not Possible
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