Why to Focus on Individuals

Biographical characteristics

• Personal file

• Age

• Married employees

Ability

• Performance

• Ability-job fit.

Learning

• Training

• New skills

Group

“A group is defined as two or more interacting and interdependent individuals who come together to achieve particular objectives.”

Types of Groups

a. Formal groups are work groups established by the organization and have designated work assignments and established tasks. The behaviors in which one should engage are stipulated by and directed toward organizational goals.

b. Informal groups are of a social nature and are natural formations. They tend to form around friendships and common interests.