“We don't manage people, we manage behavior”
Link individuals into relationships
Allocate the tasks to fulfill the objective
Allocate authority to perform individual tasks
Coordinate the objectives and activities of separate units
Facilitate the flow of work
"Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, and then applies that knowledge to make organizations work more effectively.”
The Goals of Organizational Behavior ...
Employee productivity, reduce absenteeism, and turnover.
Organizational citizenship
Attitudes are evaluative statements
An attitude is made-up of three components: cognition, affect, and behavior.
Job-related attitudes are Job satisfaction, Job involvement, and Organizational commitment.
Personality
The Big Five personality dimensions
Conscientiousness
Extroversion/introversion, and
Openness to experience,
Emotional stability, and
Agreeableness.
Perceptions
Social perception
Physical perception
Attitudes
Feelings,
Beliefs, and
Behaviors
Values
Terminal values
Instrumental values
Ethics
What is right or wrong depends on the situation or culture.
Index