DLPC– Refund Requirements
Always advise the customer that we can only provide initial requirements. Final assessment will be done at the office.Â
Soft Launch of KB: June 30, 2025 | NOTE: Check this out!
Always advise the customer that we can only provide initial requirements. Final assessment will be done at the office.Â
Person:Â
1. Request letter for bill deposit or special deposit refund.
2. 2 valid id from account holder (Govt issued id, not expired) - photocopy
3. If process by representative , needs notarized SPA indicating to whom check payable , whoÂ
will sign, process & claim refund.
4. 2 valid id from representative (Govt issued id, not expired) – photocopyÂ
Others;
Death certificate of account holderÂ
Death certificate of SpouseÂ
Marriage contractÂ
Affidavit of consent from Legal Heirs - indicating to whom check payable , who will sign,Â
process & claim refund.
 2 valid id’s from Legal Heirs (Govt issued id, not expired) - photocopy
NOTE: Please secure 3 copies of each documents. Incomplete requirements will not be processed.
Bill deposit refund is applicable once account is totally stopped/ inactive or eligible for refund.
Upon claiming of check/cash : Please bring 1 original copy of each documents including valid id. Thankyou.
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 BARANGAYÂ
1. Request letter for bill deposit or special deposit refund.
2. Notarized Brgy Resolution -indicating to whom check payable , who will sign, process &
claim refund
3. 2 valid id of representative (Gov't issued id, not expired) – photocopyÂ
4. 2 valid id of brgy captain (Gov't issued id, not expired) – photocopyÂ
NOTE: Please secure 3 copies of each documents. Incomplete requirements will not beÂ
processed.
Bill deposit refund is applicable once account is totally stopped/ inactive or eligible for refund.
Upon claiming of check/cash : Please bring 1 original copy of each documents including validÂ
id & Official receipt. Thank you.
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GOVERNMENT ACCOUNT/SCHOOL :Â
1. Notarized request/ authorization letter with letter head indicating for bill deposit or specialÂ
deposit refund , to whom check payable, who will sign process & claim refund.
2. 2 valid id of signatory & authorized representative (Gov't issued id, not expired) –Â
photocopyÂ
NOTE: Please secure 3 copies of each documents. Incomplete requirements will not beÂ
processed.
-if the payee under person's name – need to provide notarized letter from city government or DEPÂ
ED and to specify to whom check payable.
Bill deposit refund is applicable once account is totally stopped/ inactive or eligible for refund.
Upon claiming of check/cash : Please bring 1 original copy of each documents including validÂ
id & Official receipt. Thank you.
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CORPORATION/COOPERATIVE :
1. Request letterÂ
2. Notarized secretary certificate or board resolution for bill deposit or special deposit refundÂ
indicating to whom check payable, who will sign process & claim refund.
3. 2 valid id of signatory/ secretary (Gov't issued id, not expired) – photocopy
4. 2 valid id of authorized representative (Gov't issued id, not expired) – photocopyÂ
5. Photocopy of Cooperative registration ( for coop only)Â
NOTE: Please secure 3 copies of each documents. Incomplete requirements will not be
processed. Bill deposit refund is applicable once account is totally stopped/ inactive or eligible for
refund.Â
Upon claiming of check/cash : Please bring 1 original copy of each documents including valid id &
Official receipt. Thank you.