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Delivery Promotion

📦 Non-Frozen Items (normal delivery)

🎉 Promotion

• Spend RM200+ → Free delivery

🗓 Delivery Days

• Monday & Tuesday,   

• Estimated delivery: 5–7 working days

❄️ Same day delivery (Lalamove)

• Spend RM350+ → Free delivery within 10km

• Spend RM1000+ → Free delivery within 25km

• Beyond free limit: RM1.50 / km

🗓 Delivery Days

• Monday to Saturday , 10am - 8pm   (same-day Lalamove service)

🏠 Self Pickup

• Location: Just Ferment, Kemuning Utama

• Days: Wednesday & Thursday

• Time: 10:00am – 8:00pm

• Please arrange pickup in advance
  
  

ℹ️ Notes

• Free delivery applies only to stated weight/distance

• Excess weight/distance is chargeable

• Promotions apply per order and are non-stackable
  
  

🌱 Quick Same-Day Examples (Optional)

• RM400 order, 8 km → Free ✅

• RM400 order, 12 km → RM3

• RM1200 order, 20 km → Free ✅

• RM1200 order, 28 km → RM4.50

⏱ Delivery Time Frame

• Peninsular Malaysia: Within 5 working days

• Please ensure you or a representative is available to receive your parcel.

• Additional fee will be charged for second delivery attempts.
  
  

📦 Tracking Deliveries

• You will receive a tracking number after your order is processed.

• If you haven’t received your order within the delivery time frame, contact us via WhatsApp.
  
  

🔄 Returns

• Products are not returnable or exchangeable, except for quality issues:

  • Damaged goods

  • Damaged packaging

  • Short expiry (<3 months)
    
    

• Contact Just Ferment Team via WhatsApp or call +6018-9499313 for assistance.