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A series about what CX leaders can do to accelerate value for their organizations
Blog 1: Raising ROI by Targeting the Right Personas and Optimizing Content and Experience Design
Shift the curve for your marketing and promotions ROI by targeting the right personas and optimizing content and experience design
Blog 2: Creating a Growth Flywheel: How CX Investments Fuel Business Growth
Creating a self-funding growth flywheel where the benefits from your CX investments pay for new capabilities that drive growth
Blog 3: Capturing Cost Savings: How Strategic CX Investments Drive Business Value
Capturing cost-savings to make your investments in CX self-funding and jump start your growth flywheel
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