JourneySpark Consulting

Every company is on its own distinct journey to become more customer-driven, reinforcing a rewarding and unique emotional connection with customers and employees via exceptional experiences

Let's raise the bar for CX leadership, today and tomorrow




Tapping into the power of unconscious thought to deliver emotionally engaging experiences


Building a more flexible operating model to enhance collaboration across your winning CX ecosystem


Engaging your leaders, managers, and frontline employees to create a more customer-driven culture


Amplifying the connection between customer and employee experience


Taking an agile approach for a balanced set of use cases


Fusing human-centered design with data science

See our video collaborations about a variety of CX topics

Emotion Motion

These three pieces were made especially for JourneySpark Consulting by contemporary artist Nancy Nikkal. Click on any of the pieces to learn more!