Call Stride/K12 Tech Support & Customer Support at 1-866-512-2273 or go to help.k12.com to chat with a representative. Let your teacher or advisor know if you experience technical issues.

Students will still be responsible to log into the online school and attend live classes. 

Explore K12/Stride on your smartphone or tablet! And stay tuned, we're continually adding new app features.

The K12 app is a great resource, keeping you in the loop starting with your online school search to completing the enrollment process to the last day of the school year and beyond!

With the app, you'll have the power to:

• Start and complete enrollment

• Track your student's progress

• View your schedule

• Log daily attendance

• Receive instant notifications

• Communicate your plans for future school years

The K12/Stride app experience may vary by school. If you have questions, call 866.571.4316 for information.

Stride/K12 has several online components built into its lessons and tools. To use Stride/K12’s program, you’ll need a computer with an Internet connection and free software programs, which you can download from the Internet. Please click on link below for complete information on computer needs.

LINK HERE

https://www.help.k12.com/s/article/Recommended-Browsers

• Getting Started Check List: https://stride.widen.net/s/wp79gtxfrw/engageli-learner-getting-started

• Classroom Check List: https://stride.widen.net/s/mlg577prcl/engageli-learner-classroom-checklist

• Quick Start Guide: https://www.help.k12.com/s/article/Engageli-Class-Connect-Quick-Start-Guide

https://www.help.k12.com/s/article/Internet-Browsers-Clear-Cache-and-Cookies 

https://www.help.k12.com/s/article/Disable-Pop-up-Blockers 

https://www.help.k12.com/s/article/Resolve-OLS-Access-Issues

www.help.k12.com/s/article/K12-Printer-Setup-Guide-Plug-and-Play-Instructions 

PowerPoint

Word

Excel

OneNote

Outlook

https://www.service.getfueled.com/servicestation/s/article/How-to-Update-Your-Time-Zone-in-the-K12-School

1. Opening the Snipping Tool:

• Search:
  Type "Snipping Tool" in the Windows search bar and select it from the results. 

• Keyboard Shortcut:
  Press the Windows key + Shift + S to instantly activate the tool and initiate a snip. 

2. Choosing a Capture Mode:

• Rectangular Mode: Select an area of the screen by dragging a rectangle around it.

• Free-form Mode: Draw a custom shape around the area you want to capture.

• Window Mode: Click on a specific window to capture its contents.

• Full-screen Mode: Captures the entire screen. 

3. Taking the Snip:

• Using the Mouse:

• After selecting a mode, use your mouse to draw or click on the desired area. 

• Using the Keyboard:

• In some modes, you can use the arrow keys (Shift + arrow keys) to adjust your selection. 

4. Editing and Saving:

• Clipboard:
  The captured snip is automatically copied to the clipboard. 

• Paste:
  You can paste the snip into applications like Paint, Word, or other programs that support image pasting. 

• Saving:
  The Snipping Tool (especially the store version) has its own editor where you can crop, annotate, and save your snip as an image file (e.g., PNG, JPEG). 

https://www.smore.com/e61rp-the-howl

https://www.help.k12.com/s/article/How-to-Download-Office-365-For-Personal-Devices-School-Email-for-Students

https://www.help.k12.com/s/article/K12-School-Student-Onboarding

https://www.help.k12.com/s/article/How-to-Set-Up-Your-Learning-Coach-Student-Account-for-SY25-26

If you missed setting up your student's account during the Learning Coach setup, you can follow these directions here. 

https://www.help.k12.com/s/article/OLS-Account-User-Name-or-Password-Retrieval

https://www.help.k12.com/s/article/How-To-Track-Your-Course-Materials-and-Hardware-Shipments

Attendance 

www.help.k12.com/s/article/Engageli-Class-Connect-Quick-Start-Guide 

https://stride.widen.net/s/khlcvnhkj9/canvas-in-a-snap-04---accessing-canvas

https://www.help.k12.com/s/article/K12-School-Student-FAQs

• New students accepted before the first day of school will receive their hardware/materials towards the end of July/beginning of August. Students that are accepted after the first day of school will have their hardware/materials shipped immediately and will receive them about 7-10 business days.

• Link for computer/materials tracking after they have been shipped: HERE

• Link for K12 computer recommendation: HERE

• Getting Started without Materials: HERE

IDVA student ID cards are now available for purchase. They can be ordered online. The cost is $2.25 per card. Please note that the purchase of an ID card is optional. If you are interested in ordering an IDVA student ID card, please click here.

Just basic school supplies are recommended such as pencils and paper. 

www.help.k12.com/s/article/K12-School-OLS-How-to-Support-Your-Student 

Join our Facebook Page

https://www.facebook.com/IdahoVirtualAcademy/