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These questions help you assess your current transparency posture and identify next steps.
Self-Assessment
Do we currently publish any performance dashboards?
Do residents understand the data we share — or just see numbers?
Communication Preparedness
Are our dashboard narratives consistent and clear?
Do we explain definitions and limitations in plain language?
Ethical Confidence
Have we reviewed our data for privacy risks before release?
Do we have a process to address resident feedback or questions?
Trust Building
Do residents perceive that we use data to improve services — or just to report metrics?
When was the last time we used data to answer a community concern?
Quick Start Checklist — Trust & Transparency
✔ Select one dashboard to publish or refresh with narrative context
✔ Complete the Ethical Data Release Checklist before posting
✔ Publish a monthly public performance summary
✔ Create an easy feedback form for residents on data transparency
✔ Review performance indicators with leadership using plain language explanations
Trust grows when data is shared with clarity, purpose, and care — and when residents understand both what data says and what it doesn’t say.
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