Empowering Staff and Leadership to Understand, Use, and Act on Data
Overview — Why Data Literacy Matters for Local Government
Data literacy is the ability to read, understand, create, and communicate data as information. In local government, it means that leaders and staff can confidently interpret performance indicators, ask meaningful questions, and use data appropriately to inform decisions about services, budgets, and policies.
Strong data literacy helps jurisdictions:
Make decisions based on evidence rather than intuition
Improve performance and accountability
Tell clearer stories with data for residents and stakeholders
Reduce fear or mistrust of data by emphasizing understanding and purpose
For smaller jurisdictions without dedicated analytics teams, data literacy becomes the foundation for everyday data use, empowering generalist staff to engage with data meaningfully.