The model of intercultural Competence, Deardorff

The model of intercultural Competence, Deardorff

Darla Deardorff's (2006) Intercultural Competence Model is comprised of five components: attitude, knowledge, skills, internal outcomes, and external outcomes. This model provides a framework for guiding a curriculum that promotes intercultural competence and evaluates learning outcomes.

Attitudes: Respect, openness, and curiosity are the three key attitudes. Respect shows that you value people from different backgrounds, and openness and curiosity are required to step outside of your comfort zone. These three attitudes serve as the foundation for the acquisition of knowledge and skills required for intercultural competence.

Knowledge: Intercultural competence requires cultural self-awareness, culture-specific knowledge, deep cultural knowledge (understanding of other world views), and sociolinguistic awareness. Understanding the world through the eyes of others is essential for intercultural competence.

Skills: skills required for knowledge processing include observation, listening, evaluating, analyzing, interpreting, and relating. When interacting with people from various backgrounds, you cannot rely solely on knowledge. You will also need to use these abilities to comprehend and process information.

Internal Outcomes: Attitudes, knowledge, and skills result in an internal outcome of flexibility, adaptability, and empathy. Individuals with these abilities can achieve some level of intercultural competence. At this point, you can begin to see things from others' perspectives and respond to others in the way that the other wants to be treated.

External Outcomes: The external outcomes experienced by others are the behavior and communication skills demonstrated by an individual based on their attitudes, knowledge, skills, and internal outcomes. The visible external outcomes of intercultural competence are effective and appropriate behavior and communication.