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Types of housekeeping
1. Domestic Housekeeping- refers to housekeeping maintenance in a house. It covers bedrooms, kitchen, dining, receiving area, grounds and the surroundings areas within the house.
2. Institutional Housekeeping applies to housekeeping maintenance in commercial lodging establishments like hotels, resorts, inns and apartels.
Institutional Housekeeping usually covers the following areas:
Ø Guest rooms
Ø Hallways and corridors
Ø Lobby
Ø Public Rooms and restaurants
Ø Offices
Ø Stairways
Ø Windows
Ø Stores, concessionaire shops
Ø Grounds
Ø Linen and Laundry area.
It does not include the kitchen and dining areas since these are handled by the Food and Beverage Section.
Housekeeping job in commercial establishments is more complex to manage as compared to domestic housekeeping. With a lot of guests to attend to, housekeeping responsibilities have to be distributed to several sections of the housekeeping department. One section attends to the maintenance of guestrooms; another to public areas while separate one takes care of efforts have to be well coordinated among the various sections to ensure efficient housekeeping maintenance.
Housekeeping Basics:
Essential cleaning techniques and supplies
Time management and efficiency tips
Safety protocols and hazard awareness
Specialized Housekeeping:
Hotel and hospitality housekeeping
Residential housekeeping
Commercial cleaning services
Housekeeping Career Paths:
Education and training requirements
Job opportunities and advancement
Professional certifications and associations
1.1.ppt1 of 1.docxSCOPE OF HOUSEKEEPING MAINTENANCE
The responsibilities of the housekeeping Department include the following:
Guestroom Maintenance
Maintaining the cleanliness and orderliness in the guestrooms
Furnishing the room with the necessary amenities and supplies such as bed, linens, appliances, etc.,
Attending to service request of house guests
Keeping the area free of safety hazards.
Maintenance of Public Areas
Maintaining the cleanliness and orderliness in all public areas which include lobby, corridors
Maintaining and up keeping the surroundings of the building by keeping it clean and free of liters.
Maintaining an attractive landscape to enhance eye appeal.
Keeping the public areas free of safety hazards
Undertaking minor repair like busted bulbs, broken furniture, etc.
Maintenance of Linen/Laundry Service
Collecting and delivering laundry items for house guests or in house occupants.
Washing drying, ironing guest laundry as well as linens used in banquet functions, food service and guestrooms
Mending service
Washing, Issuance, Repair and Inventory of Employee’s uniforms
Installation, cleaning and Maintenance of Fixtures and Facilities like furniture and appliances.
Provision of special services like babysitting, polishing shoes, etc.
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