Cleaning Task

Cleaning Schedule as a Hotel Room Attendant

Schedule: 6:00 A.M. to 10:00 A.M.

PREPARE FOR THE JOB

1. Be on time! Time in at the Bundy clock or timesheet (whichever is used)

2. Come to work clean and properly groomed-clean uniform, right shoes (well polished, hair neatly combed, etc.) Strictly comply with grooming standards.

3. Get your daily assignments, schedule and side duties from your supervisor

4. Report for briefing.

5. Get keys

Cleaning tasks are incredibly important for a variety of reasons, impacting both our personal lives and the wider world:

Health and Hygiene:

• • Reduces the spread of germs: Cleaning eliminates bacteria, viruses, and other harmful microorganisms that can cause illness.  

  • Minimizes allergens: Dust, mold, and pet dander can trigger allergies and respiratory problems. Regular cleaning helps control these allergens.  

  • Prevents the growth of pests: A clean environment discourages the growth of pests like cockroaches, ants, and rodents.  

Mental Well-being:

• • Reduces stress: A clean and organized space can significantly reduce stress and anxiety.  

  • Boosts mood: A tidy environment can create a sense of calm and order, improving overall mood and well-being.  

Increases productivity: A clean workspace can improve focus and concentration, leading to increased productivity.  

Safety:

Reduces the risk of accidents: Cleaning up spills and clutter helps prevent slips, trips, and falls.  

Identifies potential hazards: Regular cleaning allows you to identify and address potential safety hazards, such as faulty wiring or broken appliances.

Environmental Impact:

Reduces pollution: Proper waste disposal and recycling practices contribute to a cleaner environment.  

Conserves resources: Cleaning and maintaining appliances and equipment can help them last longer, reducing the need for replacements and minimizing waste.  

Social and Professional Impacts:

Creates a positive impression: A clean home or workplace creates a positive impression on guests and visitors.  

Improves professional image: A clean and organized work environment reflects professionalism and attention to detail.  

In essence, cleaning tasks are essential for maintaining a healthy, safe, and productive environment for ourselves and those around us

Prepare the Required Tools, Equipment and Supplies

• Determine the tools and equipment needed, cleaning supplies and chemicals, forms, etc.

• Secure the needed tools, chemicals and supplies from their storage area and account for them.

• Make requisition when supplies fall short of par stock.

• Load and arrange supplies in the trolley.

In housekeeping, preparing the required tools, equipment, and supplies is crucial for several reasons:

• Efficiency:

  • Time Saving: Having all necessary items readily available minimizes time wasted searching for tools or running back and forth to get supplies. This increases efficiency and allows you to complete tasks more quickly.  

  • Smooth Workflow: A well-prepared cart or cleaning kit ensures a smooth and uninterrupted workflow, leading to faster room turnovers and increased productivity.  

• Quality of Work:

Proper Tools for the Job: Using the correct tools for each cleaning task ensures that the job is done effectively and thoroughly. For example, using the right cleaning solution for different surfaces prevents damage and ensures optimal results.

Consistent Results: Having the right supplies readily available helps maintain consistent cleaning standards across all rooms.

• • Safety:

Reduced Risk of Injury: Having the proper equipment, such as gloves and safety glasses, minimizes the risk of injury to housekeeping staff.

Reduced Risk of Damage: Using the correct tools and cleaning solutions reduces the risk of damage to furniture, fixtures, and other hotel property.Guest Satisfaction:

Professionalism: A well-organized and prepared housekeeping staff projects a professional image to guests.

Improved Guest Experience: A clean and well-maintained room contributes significantly to a positive guest experience.  

Cost-Effectiveness:

• • Reduced Waste: Proper preparation helps prevent the overuse of supplies, leading to cost savings.

  • Reduced Equipment Wear and Tear: Using the correct tools and equipment for the job reduces wear and tear, extending their lifespan and minimizing maintenance costs.  

In summary, preparing the required tools, equipment, and supplies before starting any housekeeping task is essential for efficiency, quality of work, safety, guest satisfaction, and cost-effectiveness. It demonstrates professionalism and contributes to a positive and productive work environment.

Setting of Priorities

Secure room status report from your supervisor.

Prioritize rooms cleaning as follows:

First – Check out rooms

Second – Rooms with Make-up request of guest

Third – Occupied rooms without request and without make up sign

Fourth – Vacant rooms that needs follow-up

* Executing a Turn Down Service or Night Service procedure is done late in the afternoon by night service room boys.

In a hotel setting, prioritizing room cleaning in the order you've listed is crucial for several reasons:

Guest Satisfaction:

• • Check-out Rooms: These are the most urgent. Guests have already departed, and the rooms need to be prepared for the next arrivals. Prompt cleaning ensures a smooth turnover and minimizes delays for incoming guests.

  • Make-up Requests: Guests have specifically requested service, indicating a need for immediate attention. Addressing these requests promptly enhances guest satisfaction and demonstrates responsiveness.

  • Occupied Rooms Without Request: While not urgent, these rooms still require attention to maintain cleanliness and comfort for the current guests.

  • Vacant Rooms (Follow-up): These may require deeper cleaning or have specific issues that need to be addressed.

Efficiency:

• • Streamlined Workflow: Prioritizing tasks allows for a more efficient workflow, maximizing productivity and minimizing downtime.

  • Reduced Stress: Completing urgent tasks first reduces stress and allows for a more relaxed approach to the remaining workload.

Guest Experience:

• • Positive Perception: Prompt and efficient room service creates a positive impression on guests, enhancing their overall experience.

  • Increased Loyalty: Satisfied guests are more likely to return and recommend the hotel to others.

Hotel Operations:

• • Room Availability: Promptly cleaning check-out rooms maximizes room availability, increasing revenue potential.

  • Maintaining Standards: Consistent prioritization helps maintain high standards of cleanliness and guest service throughout the hotel.

By adhering to this prioritized cleaning order, housekeeping staff can ensure that guest needs are met efficiently and effectively, contributing to a positive and successful guest experience