Unlock Account by filling up FormSG
Please fill up the form at go.gov.sg/sls-pw-reset. Please allow 1-2 working days to process.
You will get a One-Time Password (OTP) via the email address or HP number that you have entered.
You will be prompted to change to a new password. Do update your contact details and security questions so that you can do a self-reset of your password.
Unlock Account by Contacting School
Please call the school helpline 62612489 during office hours (Mon-Fri: 8am - 4pm).
Unlock Account by Contacting Helpdesk
During non-school operating hours, you can contact the SLS Helpdesk at 6702 6513.
Mon-Fri: 4 pm - 9 pm, Sat: 9am - 9pm
*Closed on Sundays & Public Holidays
Alternatively, you can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.