Privacy Policy

What data does the bot collect, store and use?

Last updated: January 13, 2022

  1. Agreement

Thank you for choosing to be part of our community at Gradient, doing business as Wozard Studios ("we", "us", "our"). We are committed to protecting your information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your information, please contact us at wozardstudios@gmail.com.

When you use our bot, Gradient (the "Bot" or the "Service"), and more generally, use any of our services (the "Services", which include the Bot), we appreciate that you are trusting us with your information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Bot), as well as, any related services, sales, marketing or events.

In short: By using the Bot, you have agreed to the following terms regarding data collection, storage, and usage.

2. Data Collection

In short: We collect information that you provide to us.

We collect information that you voluntarily provide to us when you use a command with the Bot or participate in activities using the Bot, or express an interest in obtaining information about us or our products and Services.

The information that we collect depends on the context of your interactions with us and the Bot, the choices you make and the products and features you use.

We will never collect your real name, date of birth, gender, race, and location, unless you voluntarily provide us with this information by using a corresponding Bot command.

The bot may collect the following data from you:

  • Discord username, tag, and ID

  • Your live Discord presence (only if you voluntarily opt in*). Please note that your presence may only be stored with your consent within any mutual servers shared between you and the bot that have the presence role feature enabled. If you opt out of this feature, your presence roles will not be updated by the bot.

The bot may collect the following data from all mutual Discord servers shared between you and the bot:

  • Any messages sent by you

  • Buttons clicked by you

  • Your deleted/edited messages in servers (only if you opt in*). Please note that commands that require the storage of deleted/edited messages have not yet been added, but will be added in the future.

  • Your reactions to messages (only if you opt in*, and only when you react to a message in a server with ⭐ when starboard is enabled for that server, 🎉 when a giveaway is ongoing in that server, number characters when a poll is ongoing in that server, or a Unicode emoji configured with an active reaction role system in that server)

The bot may collect the following data from your Discord server:

  • Server name

  • Server ID

  • Server categories and channels

  • Server roles

  • Server permissions

  • Server emojis

*For more information on how to opt in/out, please see section 10.

3. Data Storage

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will never store your real name, date of birth, gender, race, and location, unless you voluntarily provide us with this information by using a corresponding Bot command.

The bot may store the following data from you:

  • Discord information:

    • Username

    • User ID

    • Your deleted/edited messages in servers (only if you voluntarily opt in*). These messages will be stored for a maximum of 24 hours before being automatically deleted, unless cleared first.

    • Your live Discord presence (only if you voluntarily opt in*). Please note that your presence may only be stored with your consent within any mutual servers shared between you and the bot that have the presence role feature enabled. If you opt out of this feature, your presence roles will not be updated by the bot.

    • Your replies within the bot's ticketing system (only if you create a ticket)

    • Your settings: (reaction tracking, message storage, presence storage, embed color, beta tests; only if it is voluntarily provided by you*)

  • Fictitious economy system information (only if you voluntarily create an economy account with the bot):

    • XP

    • Level

    • Wallet/bank coins

    • Items

    • Daily streak

    • Economy-related settings (ghost mode, DM notifications, level up messages, textable)

  • Other information:

    • Date of birth (only if it is voluntarily provided by you*)

    • Calendar events (only if it is voluntarily provided by you*)

    • Timers (only if it is voluntarily provided by you*)

The bot may store the following data from your server:

  • Discord information:

    • Server ID

    • Channel IDs

    • Role IDs

  • Bot information:

    • Server-wide prefix

    • Disabled commands and/or categories

We will only keep your information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your information for longer than the period of time in which users are actively utilizing the Service.

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize such information, or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

*For more information on how to opt in/out, please see section 10.

4. Data Usage

In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We will never use your real name, date of birth, gender, race, and location, unless you voluntarily expose this information by using a corresponding Bot command.

The bot uses the information collected and/or stored for the following purposes:

  • User information:

    • Any command that requires the checking or displaying of a username, tag, ID, or mention

    • User information commands

    • Moderation commands and purposes

    • Welcome messages

    • Birthday announcements

    • Calendar notifications

    • Timer notifications

    • User verification system upon joining a server

    • Ticket system

    • Manage your economy account to keep it in working order (if applicable)

    • Deleted/edited message tracing commands (deleted, edited, snipeable, cleardeleted, clearedited; only if you voluntarily opt in*)

    • Presence role system (only if you voluntarily opt in*)

    • Starboard

    • Emoji counter

    • Limit or modify the methods used to process parts of your data, depending on your stored settings

  • Server information:

    • Any command that requires the checking or displaying of a server name or ID

    • Prefix configuration

    • Disabling parts of the bot

    • Logging

    • Welcome messages

    • Giveaways and polls

    • Level role system

    • Reaction role system

  • Message information:

    • Command execution

    • Content moderation (profanities, unsafe links, invites, spam, etc.)

*For more information on how to opt in/out, please see section 10.

5. Data Sharing

We do not explicitly share your information that was explicitly collected and/or stored by us with anyone, except where it is explicitly required by law. We also do not share or sell your information for our advertising or marketing purposes.

However, since most data collected, stored, and used by the Bot is publicly available to all users who share a mutual server with you (eg. usernames/IDs), we cannot control, and we do not assume any responsibility for, the sharing of any of said publicly available data through the Discord platform.

In addition, we cannot control, and we do not assume any responsibility for, information that may be separately collected by third party service providers. The information collected by third parties is different from the information collected by the Service, and we do not have access to nor control over most of this information. It is strongly advised to read Section 14 of this Privacy Policy for more details regarding the data collection practices of third parties, as well as for instructions on how to opt out of applicable data-collecting third parties. If there are any terms in the data collection policies of these third parties that you do not agree with, please discontinue use of our Services immediately.

6. Cookies and Other Tracking Technologies

We do not use any cookies or tracking technologies (eg. web beacons and pixels) to collect or store any of your information when using the Bot.

However, third party service providers may use cookies or tracking technologies to collect information. It is strongly advised to read Section 14 of this Privacy Policy for more details regarding the cookie and tracking technology policies of third parties. We cannot control, and we do not assume any responsibility for, the information collected via these cookies or tracking technologies, but you can choose to opt out of applicable cookies and tracking technologies via your applicable browser settings, as well as by following instructions on how to opt out of applicable data-collecting third parties outlined in Section 14 of this Privacy Policy. If there are any terms in the cookie and tracking technology policies of these third parties that you do not agree with, please discontinue use of our Services immediately.

7. Data Protection

In short: We aim to protect your information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any information that we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your information, transmission of personal information to and from our Bot via Discord software is at your own risk. You should only access the Bot, and subsequently the Discord software, within a secure environment.

8. Privacy Rights

In short: You have rights that allow you to control your personal information stored with the Bot. You may review or modify your stored information with the Bot at any time.

You have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Legal basis for processing personal data under the General Data Protection Regulation (GDPR):

We are compliant with the General Data Protection Regulation (GDPR). If you are from the European Economic Area (EEA), Wozard Studios's legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

  • We need to perform a contract with you

  • You have given us permission to do so

  • The processing is in our legitimate interests and it is not overridden by your rights

  • To comply with the law

Your data protection rights under the General Data Protection Regulation (GDPR):

We are compliant with the General Data Protection Regulation (GDPR). If you are from the European Economic Area (EEA), Wozard Studios aims to take reasonable steps to allow you to request, amend, delete, or limit the use of your personal data. Please note we may ask you to verify your identity before responding to such requests.

In certain circumstances, you have the following data protection rights:

  • The right to access and update your information stored in the bot. Whenever possible, you can access and update your data through using the appropriate Bot commands.

  • The right to delete your information stored in the bot. Please read Section 9 of this Privacy Policy for more details.

  • The right to rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Wozard Studios relied on your consent to process your personal information.

9. Data Deletion

In short: In compliance with the GDPR, you are allowed to freely delete any part or all of your data stored with the Bot. In addition, the bot will automatically delete stored message data if specific conditions have been met.

Automatic data deletion:

The bot will automatically delete stored message data (eg. stored data of deleted and edited messages) one day (24 hours) after the time at which the message of interest was deleted or edited.

The following methods can be used to delete some or all of your stored data with the bot:

  • To delete your stored deleted/edited messages, use the cleardeleted, clearedited, and clearmessages commands with the bot.

  • To delete your message history within the bot's ticketing system, use .ticket close [ticket ID] in a direct message with the bot. However, it is advised to not close an open ticket until said ticket's issue has been resolved.

  • To reset your XP and level, use the resetxp command with the bot.

  • To reset your coins, use the resetcoins command with the bot.

  • To reset your items, use the resetitems command with the bot.

  • To completely delete your economy account, use the deleteaccount command with the bot.

  • To delete all of your data stored in the bot and reset all of your sessions in the bot's services, use the cleardata command with the bot.

  • To delete all of your data AND block the bot from collecting and/or storing any more data from you in the future, use the optout command with the bot.

  • To delete all server-related data collected, remove the bot from your server.

  • To delete any other piece of your data, please contact us at wozardstudios@gmail.com with your request.

10. Opting in/out

In short: When using specific features of the Service that may store parts of your personal data, you have the ability to indicate to us whether or not you would like us to store said components of said personal data.

  • For the tracking and storage of your messages and presences, as well as the tracking of your reactions, you can opt in/out of these features at any time using the settings Bot command via the Discord software.

  • If you would like the Bot to stop collecting data from you completely and permanently, you can opt out of the usage of the Bot using the optout Bot command via the Discord software. However, please note that this action cannot be undone via the Discord software. If you would like to resume usage of our Services after fully opting out, please contact us at wozardstudios@gmail.com

In addition, please note that you will lose access to certain services provided by the Bot if you opt out of them. The Bot must collect some personal data from you in order to maintain the proper function of certain services.

11. Data Transfer

In short: Your information, including personal information, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and Canada and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and/or Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Wozard Studios will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other information.

12. Data Disclosure

In short: We may disclose your data explicitly stored by us due to legal requirements, in the good faith belief that such action is necessary.

We may disclose your data explicitly stored with the bot for the following reasons:

  • To comply with legal obligation

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect against legal liability

  • To protect the personal safety of users of the Service or the public

  • To protect and defend the rights or property of Wozard Studios

13. Children's Privacy

In short: Our Service is not intended to address anyone under the age of 13 ("Children", "Child").

Since it is against Discord's Terms of Service for children to register for a Discord account and subsequently be able to use the bot, we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us at wozardstudios@gmail.com to either allow or deny us from continuing to collect personal data from your Child. If we become aware that we have collected personal data from Children without verification of parental consent, we will take steps to remove that information from our databases in compliance with the Children's Online Privacy Protection Act (COPPA).

14. Service Providers

In short: We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. However, please note that the types of data collected by these third parties are different from that collected by this Service, and we do not assume any responsibility for, how the data collected by these third parties may be used by these third parties. As such, it is advised to read the separate privacy policies of these third parties, found below. If there are any terms in the privacy policies of these third parties that you do not agree with, please discontinue use of our Services immediately.

Target platform

  • Discord

Discord is a VoIP, instant messaging and digital distribution platform designed for creating communities. Users communicate with voice calls, video calls, text messaging, media and files in private chats or as part of communities.

For more information on the privacy practices of Discord, please visit the Discord Privacy web page: https://discord.com/privacy

Website

  • Google Sites

Google Sites is a structured wiki- and web page-creation tool included as part of the free, web-based Google Docs Editors suite offered by Google. This third party service is used to host and render the website of the Service. Any data collected by this third party is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Analytics

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

15. Changes to this Policy

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by a "Last updated" date. Unless otherwise specified, the updated version will be effective at midnight UTC one day after the updated version becomes accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.