Attraction Component

An attraction is a thing or place that passengers may have an interest in or be drawn to. When an attraction component is added to a tour day it becomes part of a tour's itinerary.

Tour building is the process of adding components to calendar days of a tour. Components are the building blocks that tell the story of the tour: what happens and when it happens. Components can also be used to develop the costs of the tour and build the customer documents: financial summary and itinerary. See the "Tour Building" topic for more information.

Components are built using templates from a template inventory list. After a template is selected for a component, the content of the component can be modified to suit the tour it will be applied to. See the "Template Usage" topic for more information.

Amounts Due

A component with a cost or subsidy shows an amounts due section at the bottom of a component's page (scroll to the end).

The amounts due section can contain the following items:

• Balances Due
• Subsidies Due
• Payables & Payments
• Subsidies & Paid Subsidies

See the "Amounts Due" topic for more information on each item.

Basics

An attraction component is always linked to an attraction template. An attraction template is used to quickly populate an attraction component with consistent information from a template. For example, selecting a hotel template when adding a new hotel component will quickly populate the component with template information. See the "Template Usage" topic for more information.

An attraction component is linked to an attraction template by:

• Typing a template name into the "Attraction Template" field and selecting a template from the popup list.
• Using the find (magnifying glass icon) button. An attraction template can be copied to the *clipboard and pasted into the attraction component upon your return from the find.

A good understanding of the available linking methods is needed in order to link to a template. Users without this knowledge may struggle with the linking tools used in GoTour. It is highly recommended that a new user review the "Link to a Template" topic for more information and instruction. See the "Attraction Template" topic for more information.

An alternate name can be given to an attraction component. A component defaults to the name of the selected template and can be overridden using the "Name" field. The appearance of the name can be changed using the B (bold), U (underline), and I (italic) buttons to the right of the field. This name appears on the customer itinerary.

The order of components can be rearranged using the "Reorder" section of a new component page. Components can be dragged and dropped to any location within the day marker. The current component's order is not committed until the component is saved. All other component order is changed immediately upon drop. A re-order successful message is shown if the drop completes with no issues. No message is shown for the the current component when dropped. A save successful message is shown for the current component if the save completes with no issue. See the "Reorder" and "Reorder (auto)" sections of the "Tour Building" topic for more information.

By default, a message is displayed when components are out of time sequence order. Component ordering is strictly up to the tour builder. The warning is a simple notification and can be controlled by toggling off the "Show component time sequence warning" in the user settings. See the "Users Settings" topic for more information.

A note about components with a 12:00 AM time:

12:00 AM is considered a non time when building with components. All components have a date and time value. Although all components need a date, not all component need a time. Components that do not need a time can be left at 12:00 AM. GoTour treats the 12:00 AM time as a place holder with no assigned time.

Selections

Selections can be added to an attraction component using the "Selections" table. The selections of an attraction are displayed on reservation and passenger pages but selections can only be made from a passenger page.

Selections are added by editing the cells of the selection table. Each selection in the table must have a name and description. The name should be a short word that broadly describes the selection. The description should be a detailed depiction of the selection.

A total of twelve selections can be added to a component. Up to three new rows are added to the selection table upon each successful save (of selections) until twelve total rows are displayed .

Provided no passenger is using the selection, a selection with no name and no description is removed automatically upon save . Selections can also be removed by selecting a row of the left most column (radio button) and using the remove button (trash can icon).

A selection that is used by a passenger will have a count greater than zero shown in the "Pax" column of the selection table. The count indicates how many passengers are currently using the selection. The usage count may become stale depending on booking activity during the time a user is on the component page. Use the refresh button (double arrow circle icon) to get the latest count of passengers using each selection.

The passengers using a selection can be shown by selecting a row of the left most column (radio button) of the selection table. The list of displayed passenger can be used to clear the selection from any passenger that is currently using the selection. This feature can be used to remove a selection from some (or all) passengers without the need to navigate to each passenger page. Select the checkbox next to a passenger name followed by the remove button (trash can icon). After confirming the removal of the selection from the selected passengers, the "Pax" count shown in the selection table will reflect the current count of passengers using the selection.

Malformed Selections

Prior to GoTour version 5, selections were entered in a free form manner. In some cases the free form entry lead to malformed selections. If you see a text field instead of a table of selections, you have malformed selections. To fix the selections see the "Fixing Malformed Selections" topic for additional information.

Cost

The attraction cost represents the cost of the attraction for that tour to the company. Use the fields in the "Cost" field group to configure the cost calculation in GoTour. An attraction component is not required to have a cost.

The "Apply Cost" field uses the the following types to define how the cost of an attraction is applied to the tour:

• Per Tour - Cost of an attraction is applied to the whole tour. (Example, Motorcoach safari costs $350 per motorcoach)
• Per Pax Per Tour - Cost of an attraction is applied to each passenger of a tour. (Example, Zoo entrance fees costs $15 per passenger))
• Per Room Per Night - Used for Hotels and Packages only. Do not use for attraction components.
• Per Pax Per Night - Used for Hotels and Packages only. Do not use for attraction components.

If you have requirements for an attraction to use a "Per Night" cost please call RBS at 1-800-448-7001.

The base cost of an attraction is determined by the value of the "Unit Base" field. The unit base value can be a simple number or a sequence of numbers combined with rate types. Rate types are ignored when using the "Per Tour" type. Rate types are defined using the tour page. See the "Tour" topic for more information.

A number followed by a rate type letter is used to set the cost of an attraction. Different costs defined by rate types are separated using a "+" (plus sign).

The following rate examples can be used in the unit base field:

The "f" can be omitted for full rates.

25 - Each passenger will cost twenty five at the full rate. Same as entering 25f.

10+8s - Each passenger will cost ten at the full rate and eight at the "s" or (senior) rate.

20+5c - Each passenger will cost twenty at the full rate and five at the "c" or (child) rate.

15s+8t+3c - Each passenger will cost fifteen at the full rate, eight at the "t" or (teen) rate, and three at the "c" (child) rate.

As reservations are made, the "Unit Rate" field reflects the current cost of the attraction. The unit rate is calculated using the following formula:

Unit Rate = Unit Base + Tax 1 + Tax 2 + Margin

Margin can be added to the cost of an attraction. Enter a whole or decimal number: 10 for 10% or 12.5 for 12.5%. The margin amount is used in the unit rate calculation of the attraction. Do not use a percent sign (i.e., %) when entering a tax or margin amount.

Taxes can be added to the cost of an attraction using a number and a tax rate type. The tax amount is used in the unit rate calculation of the attraction. Enter a whole or decimal number: 10 for 10% or 12.5 for 12.5%. Do not use a percent sign or other currency symbols (i.e., %, dollar, euro, etc.) when entering a tax amount. The tax rate type controls how the tax is calculated.

The following tax rate types can be applied:

• Percent - Standard tax rates such as 15%
• Flat Amt - Example might be a bed tax: $5.00
• HST Percent - Canadian Harmonized Sales Tax. Percentage such as 15%
• HST Flat- Canadian Harmonized Sales Tax. Example might be a bed tax: $5.00
• GST Percent- Canadian Goods and Services Tax. Percentage such as 15%
• GST Flat- Canadian Goods and Services Tax. Example might be a bed tax: $5.00
• PST Percent- Canadian Provincial Sales Tax. Percentage such as 15%
• PST Flat- Canadian Provincial Sales Tax. Example might be a bed tax; $5.00

Payables

Unlike no cost attractions, an attraction component with a cost will generate a balance due. A balance due is part of the payables feature of GoTour. See the "Payables" topic for more information.

An attraction with a "Per Tour" cost shows a balance due upon save.

An attraction with a "Per Pax Per Tour" cost will show a balance due after the first reservation is made on a tour. The "Per Pax Per Tour" balance due amount will increase as passenger reservations are added to a tour. The amount will decrease if a reservation or passenger is cancelled or removed. Wait listed passengers on a reservations do not add to the amount of a balance due. The balance amount is updated each time a tour's inventory is changed until the balance due is authorized. Once authorized, the balance due becomes an authorized payable ready for payment. A new balance due is generated if there is further tour booking activity.

Subsidies

The subsidy feature is a vendor receivable system for a particular component. Subsidies may include items such as per passenger incentives paid by a property (casino) for every passenger delivered by a tour company. Components with a subsidy amount will generate a subsidy due. When a subsidy due is authorized it becomes an authorized subsidy and is ready to receive payment. A subsidy due is part of the subsidies feature of GoTour. See the "Subsidies" topic for more information.

Extra

The "Position", "Appearance", and "Category" fields can be used to format and control the final output of a tour's itinerary for printing (or emailing).

Navigation & Action Menu Items

Add Deposit

A deposit can be created and applied to the cost of a component using the "Add Deposit" menu (money icon). Deposits show as an unpaid (or paid) payable in the "Amounts Due" section of a component page. Multiple deposits can be added to a component.

Use the "Add Deposit" menu (money icon) to add a deposit due to a vendor. When a new deposit is added the following will occur:

• A new authorized payable will be added to the amounts due of the tour. The type of the payable is "Deposit".
• If a balance due exists for the component the balance amount is adjusted by the amount of the deposit.
• If there is no balance due when the deposit is added, the balance due field of the component will show a negative balance amount.

Note: Adding a deposit greater than a balance due subverts the manual authorization process and automatically authorizes the balance due.

Add Adjustment

The cost of a component may need to be adjusted prior to departure or after a tour returns. The "Add Adjustment" menu (magic wand icon) is used to adjust the calculated cost of a component. Adjustments show in the "Amounts Due " section of the page.

Use the "Add Adjustment" menu (magic wand icon) to adjust the cost of an attraction. When a new adjustment is added the following will occur:

• A new authorized payable will be add to the amounts due of the tour. The type of the payable is "Adjustment".
• If a balance due exists for the component the balance amount is adjusted by the amount of the adjustment.
• If there is no balance due when the adjustment is added, the balance due field of the component will show a negative balance amount.

Note: Adding an adjustment greater than a balance due subverts the manual authorization process and automatically authorizes the balance due.

Legacy Adjustment Information:

Organizations launched prior to version 5 (Scooter) have access to the "Adjust Amt" field on a component page. Any components using this field will continue to work as expected. The field will not be available for new components created using version 5. Use the "Add Adjustment" menu (magic wand icon) to enter adjustments as needed.

For a description of each field, navigate to an attraction component page and hover over a field with a pointing device (i.e., mouse). Make sure you have tool tips enabled in your user settings.