The Main Narrative and Synthesis of this project is divided into four (4) major parts. Click on the heading of each section to view the details.
This section discusses the instructional design process employed in this project, which is the ADDIE model.
This section explains how the objectives outlined in the introduction were achieved. It is divided into two parts: (1) a wayfinding map for patrons and (2) a short online course for employees.
This section discusses departures from the original project plan, insights gained, and challenges faced in the span of the project.
This section contains answers to self-evaluation questions, particularly in the areas of performance and outputs, assumptions and beliefs, strengths and weaknesses, and plans for future action.