Parents & Swimmers

How to Add a Swimmer and enter a meet

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First timer? No worries, we got you! See here for how to enter your first meet on FastSwims V2!

Congratulations on entering your first meet!

HOW TO EDIT AN ENTRY

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Please note, once an entry is paid for, it cannot be removed. Edits can only be made before a meet or session has closed OR if the meet host has enabled edits after close, indicated by an unlocked symbol next to the meet name.

FAQs

Q: How do I unattach my athlete?

Q: Oops! We double booked and no longer can make the meet we signed up for!

A: No problem! There are no penalties for not showing at the meet, however, we recommend letting your coach know, and checking the meet sheet should there be any specific scratch protocols. If you would like to request a refund, unfortunately every meet sheet states a strict no-refund policy, nor can we transfer funds to another meet or another swimmer. If a refund is vital, please contact the Meet Director, whose contact information can be found on the meet sheet, as they have the authority to grant refunds.

Q: My swimmer is listed as the wrong team and I need to enter them into a meet right now!

A: No problem! You can now make that change directly in your My Swimmers tab by clicking the symbol next to your athlete's name. Please note, this can only be done once every 60 days. If you made a mistake or need to change more often than that, please contact us at support@fastswims.com.

Q: My swimmer's birth date is incorrect.

A: Please email us at support@fastswims.com to make the correction. 

Q: How do I change my password?

A: Please click the "Forgot password" link on the login page.

Q: What is my/my swimmer's registration number?

A: This is a 14 character code generated by USA Swimming comprised of random capital letters and numbers. Your team can provide this for you.