Communication

Respond honestly to questions, encourage questions, involve individuals and groups in class, model professionalism and authenticity.

Accept any deficits and use storytelling and personal experiences.

Model good communication, are attentive, supportive, acknowledge identity and use learner names, use active listening and encourage feedback.

Use peer mentoring, group work and reporting back.

Demonstrate non-verbal communication, use facial expression, enthusiasm, are good listeners, demonstrate inclusive communication and are affirmative. Have a relaxed style of communication where appropriate.

Demonstrate skills in teamwork, group discussions and feedback, develop relationships, use words like “please” and “thank you”. Manage conflicts and disagreements within teams and are assertive where necessary. Acknowledge learner perspectives.

Reinforce concepts using repetition and apply concepts in practical situations, encourage participation from all learners and implement a feedback loop.