106.11 Leadership & Professionalism

• Supervisors are responsible for the performance and conduct of the officers under their supervision.

• Supervisors must lead by example and set high standards of professionalism, integrity, and service.

• Supervisors must ensure that officers receive the necessary training (supervisors may refer an officer for retraining if they believe their standard of training was below par and / or they are in need of further training), resources, and support to perform their duties effectively.

106.12 Administrative Duties

• Supervisors are responsible for completing bi-weekly activity checks to ensure all officers are compliant with the minimum activity requirements, their primary focus should be officers in their division.

• Supervisors are expected to provide their division members with progress reports / feedback regularly.

• Supervisors must maintain regular contact with their division members.

• Supervisors are responsible for investigating complaints against Officers.

• Supervisors are responsible for the processing and management of Leave of Absence (LOA) and Reduction of Activity (ROA) requests.

• Supervisors are responsible for the logging and record of all Office Use of Force (UOF).

106.13 Operational Duties

• Supervisors are expected to comply with all department regulations, especially whilst patrolling.

• Supervisors must display an appropriate demeanour at all times.

• Supervisors are responsible for ensuring Officers comply with policies and regulations whilst patrolling.

• Supervisors are required to enforce policies and regulations via the use of disciplinary action.

• Supervisors are expected to ensure Officers are acting in a safe manner

• Supervisors are expected to assess current situations and decipher the suitability of proceeding / next actions to take.

• Supervisors must ensure Officers respond appropriately to calls for service.

• Supervisors are expected to observe and reasonably manage the actions of Officers.

• Supervisors are required to act as a de-escalating presence on scenes, in the exception of an immediate threat to life.

106.21 Division Oversight

• Closely monitor performance and activity of Officers within their Division.

• Monitor performance of all subordinates within the department.

106.22 Patrol Standards

• Conduct Officer Involved Shooting interviews on scenes that require them.

  • Interview Officer(s) Involved, 1 by 1. Ask the Following:

1. Talk me through the scene, up to and just beyond the point at which you discharge your firearm.

2. Do you believe your use of deadly force was justified and why?

• • Assess wether lethal force was justified or not, issuing the appropriate disciplinary if deemed not just.

  • Confiscate Officer’s Service weapon used in O.I.S and instruct them to retrieve a new one from the nearest Police Station’s Armoury. 

• Give advice and guidance to Officers throughout your patrols and ensure you are effective in the 203.1 Scene Command position.

• Update the STATUS message as often as required and as quick as possible. 

  • /status 0 | 1 | 2 | 3

    • 0: "Few Officers on duty, Limit Priorities."

    • 1: "LE is available for calls."

    • 2: "LE is currently unavailable."

    • 3: "LE is currently briefing, expect delayed response times."

106.23 Officer Progression

• Promote Officers Eligible as per 103.2 Promotions.

• Respond to Officer Reports and carry out disciplinary action where required as per 103.3 Disciplinary Action.

106.24 Administration

• Quality control on Officer Records (in CAD e.g. Arrest Reports, Citations, etc.).

• Monitor Warrants & BOLOs:

  • Remove BOLOs older than 1 month.

  • Remove BOLOs with insufficient information.

Police Briefings may be held to ‘re-organise’/ ‘regroup’ the department when required. More often than not, they are held after an AOP Change or After a Priority Scene/ All-call (note that it is not mandatory to host a briefing in the event of either of these, briefings are to be hosted at Supervisor Discretion).

106.31 Briefing Structure

1. Roll-call: Most efficient means of ensuring everyone is in attendance is to count units and make sure the number is the same as the number of units in the radio frequency.

2. Department Updates: Ensure units are familiar with news within the department (e.g. new features, policies, apparatus, etc.).

3. Warrants/ BOLOs: Ensure you go through all active Warrants and BOLOs with Officers so that they know what/ who to look for during their patrol.

4. Apparatus Check: Check with Units and SAFR if present what tools we have available to us during the time (e.g. K9, Traffic Officers, SWAT, Air Unit, State Parks, Fire and EMS).

5. General Guidance: Maintain high standards, if a collection of Officers appear to be making the same mistake, ensure they know how to rectify their mistake.

6. Promotions: If any Officers are receiving a promotion, you may award it ceremonially during a briefing.

7. Fall-Out: Instruct Units to return to patrol, answering any questions/ allowing others to contribute prior to doing so.