The project to improve the staffing structure at Pocasset Mental Health Center has begun with the installation of a nurse manager as approved by the DMH Area Director and the Office of Inpatient Management (OIM). The nurse manager is now being trained. Training regarding the Teach-Back method has also begun, and the auditing of medication education documentation is underway to collect baseline data. Next steps are to provide a presentation regarding the plan, provide training to nursing staff on the importance of documentation and auditing and to continue Teach-Back method trainings. Creating a new assignment sheet will be followed by training regarding and implementation of the milieu manager role and use of learning huddles.Â