Does my child keep their FCPSOn Device at school?

Students in grades K-2 will keep their devices at school, where they will be stored and charged each night. Students in grades 3-6 should be bringing their laptops back and forth between school and home each day and should be charging their laptops at home so it is ready to go the next day at school. Please keep in mind, these laptops are school devices. Students should not be downloading games or apps onto these computers that have not specifically been assigned by their teachers.

My child is locked out of their computer, or my child's password is not working. What should I do?

Please email your child's teacher. Students are locked out of devices after entering an incorrect password three times in a row. Teachers have the power to unlock the student's account. Teachers are also able to reset passwords if for some reason a student's password is not working on their accounts.

The program we were in yesterday is not working today. What do we do?

Please RESTART the laptop. It is important that you restart the laptop and not shut it down. A restart allows a laptop to run necessary updates that will often fix any problems that students are encountering. This is always the first thing we suggest when a student is struggling with their device.

Where can families access technology support? (all bullet points below contain links)

• Submit a Request for Technology Support (Parents)

• Submit a Request for Technology Support (Students)

• Tech Tips for Families

• Schoology Snippets on Youtube (FCPS Playlist to help support Schoology use)

What technology tools will my child be using this year?

View the digital resources page on the Cub Run website (and if you have not already done so, please be sure to fill out the consent form)