How to start a DBS (CRC) check

All volunteers within Crosfields JFC must hold a valid DBS check. A DBS check lasts for three years, and the volunteer must ensure a proper DBS check is in place.

DBS(CRC) Process Sept 2021

1. Try to log in at:

https://myaccount.thefa.com

using your email address: 

Use the forgotten password option first, as the FA/Club may have created an account for you to register you or your child as a player. 

As a last resort, If this fails to work, use the “Sign up” option once logged in, make a note of and save your FA Number (FAN), as you will need this later.

2. You should then send the following details to your Clubs CWO :

• Full Name

• Date of Birth

• Address

• Email Address

• Contact Tel Number

• FAN number

• Team who you will be assisting

Child Welfare Officers

Brodie Bannon

email: brodiemarilyn@hotmail.co.uk

Tel: 07482 225273

Once the above information is received from you, the club will begin the DBS process on your behalf.

3. Once the CWO has completed their side of the process, you should log onto Whole Game System

https://wholegame.thefa.com/

using your email address. And you should see an option entitled “My DBS”

4. You should then select the Club with which you are applying for your DBS check. In most cases, as the person will be a new applicant, it will only show one Club. Suppose the individual will be volunteering at more than one Club. In that case, the option may arise to select one of two/three.

5. At this stage of the process, once set, an automated email will be sent to you (DBS Applicant) via their email address.

• DBS applicant logs into GB Group (within the automated email)

• DBS applicant provides details as required in GBG

• DBS applicant submits the DBS check for verification

5. The CWO will then be notified that your application is ready for verification. You should send photos of your 3 ID documents to the CWO you contacted at the start of the process.

6. The CWO will verify your documents and make payment for the DBS check. You will be notified via email of all stages of the DBS process. 

How will I know when my DBS check is complete? 

You can check the status of your DBS at any time by logging into the website. You will receive an email notification to tell you your DBS is complete, and you will also receive the certificate in the post; you should retain this.