2a

An understanding of teaching, learning and/or assessment processes

“The phrase ‘technology and education’ usually means inventing new gadgets to teach the same old stuff in a thinly disguised version of the same old way.”

Seymour Papert, ‘Teaching Children Thinking’, 1971

In the above article, Seymour Papert criticised educational tools that he saw as glorified Skinner boxes: produce the correct answer and be rewarded with something. For technology to be used effectively in learning, he felt outdated behaviourist/instructivist assumptions needed to be challenged. I like to think the landscape has improved since 1971, but as JISC have noted it is common for online learning to use these methods, albeit in digital forms like online text and recorded lectures. They teach subject matter in a classic “sage on a stage” fashion: reading or listening is equated with learning. This is not surprising, given that lectures are still a standard teaching method in formal education.

In my opinion the battle is largely between these passive teaching methods and those inspired by Jean Piaget’s constructivism, which argues that humans continuously and actively build and reorganise their own knowledge in the form of mental schemas. The developers of Moodle are officially inspired by Lev Vygotsky’s social constructivism which places more emphasis on building knowledge through observation and interaction with others. Papert’s own theory of constructionism has inspired many wonderful computer-based educational tools, which I have learned about in a MOOC from MIT but haven’t found a use for yet. I feel that for any learning designer it is important to become familiar with as many learning theories and approaches as possible.

In this section I will discuss my approach to learning design, and how I aim to avoid passive learning in favour of active learning. In support, I have included testimonials of my work as a learning designer, and my recommendations from former colleagues are available on my LinkedIn profile. Most of my experience in pedagogy is from developing courses for the Online Academy, as on academic modules teaching staff have primarily been responsible for the pedagogy of the module as a whole. However, learning designers have had significant input into individual resources and how they relate to others. In 2018 they are on an equal footing with tutors in terms of module design as a whole.

Testimonials

Here are comments from senior colleagues covering my work as a learning designer.

The first is from UCEM's Online Academy Product Manager:

“Ian Elliott has worked with me on the UCEM Online Academy since 2016.

As an instructional designer Ian has worked with academic tutors and subject matter experts to devise and deliver online learning courses for the UCEM Online Academy. From bite-sized CPD (Continuing Professional Development) such as “Introduction to Covenants” through to short courses which run over several months such as “Quantity Surveying Fundamentals”. In every situation Ian seeks to create innovative yet practical ways for delegates to engage in their learning. He works with the tutors to present complex concepts in a user friendly, manageable way. Whilst at the same time conscious of the inevitable restrictions of time & resources.

In 2017 the UCEM Online Academy moved platform provider and Ian transferred the existing course material onto the new Moodle Platform and set up the WordPress sales and promotion site for each course. Ian’s focus on quality and customer service delivery ensured a smooth transition for existing members of the Online Academy. He also provided advice and guidance on the use of Google Analytics and Search Engine Optimisation within Word Press.

Ian actively seeks solutions to problems. He is proactive in looking forward at new approaches and methods for online learning; which in turn are fed back into the development of the Online Academy to continuously improve the delivery and service for both internal and external customers."

The second is from UCEM's Media Production Manager and former Project Manager for the department, who I have worked with since 2014 on academic and CPD projects.

"Working on any project with Ian is always a pleasure for many reasons, not just because of his superb technical knowledge and understanding, positive attitude, natural ability and proactiveness to solve problems and keen ability to often spot them before they have happened. But also because he really does ensure that when jobs need to be done they are done to the very best of his ability and to the highest standard.

Ian always considers the full picture and end user and that is vital especially when looking at the implementation of any learning technology. As I’ve mentioned, he seeks to find and resolve issues himself which can often mean him researching best practice for tools or taking time to train himself up on areas or software applications/tools that he may not have known about previously. He documents his discoveries and training and more often not uses his notes to reflect on in order to create his own lessons learned plans and guidance for others should there be demand to expand training across other team members or colleagues.

Recently Ian was thrown in very much at the deep end of a crucial CPD development after our key subject matter expert was taken ill. Ian found some truly creative ways to work around this issue, upskilled himself in certain areas and then essentially took on the content planning, design and structure of the CPD unit.

His ideas and creative application of interactivity and video to underpin the overall learning experience for students have really paid off and the feedback that we have had over this resource has been extremely positive to say the least."

Learning from student feedback

As an Instructional Designer I have learned a lot from my teammates, from tutors, from departmental processes, and from guidelines such as JISC’s guide to curriculum design which are useful for providing context. When I started the role I looked at previous iterations of my modules to see what teaching methods were used and how they had changed.

However, possibly the best source of inspiration for improving the materials I work on is student feedback. UCEM includes anonymous evaluation surveys by default within every week of a module. After my modules finish I find it useful to check back to see how students have felt about what they studied.

See below for feedback on one of the first modules I worked on.

Part of an early module I worked on

Module MAN7MLP week content

Anonymous student feedback on this week

Feedback on this week

The student feedback was split between positive and negative. As there was still a study paper included there was an unsurprising comment about "too much content". As time has gone on, I have learned a lot from the feedback left by students on these evaluation surveys. They can reveal which approaches students felt worked, and which didn’t. When working on a module I discuss with a tutor the concerns students have had over particular activities, and might discuss possible replacements. I find when I am paired with a tutor who has previously taught the module their subject matter expertise helps to inform the decision on what resource type to use.

The most challenging aspect of learning design I have found is using collaborative activities to their full extent so that learners are engaged and satisfied with the outcome. I feel it is not easy to get learners to engage with the default collaborative activity types within Moodle (glossary, wiki, workshop, database). In my opinion they are clunky to use and not very attractive in a world of beautiful apps tailored for good user experience. I have found they don’t work if there’s a steep learning curve for students – for example, database or workshop activities without clear and detailed instructions have very poor engagement levels.

I would like to experiment more with these, but I find myself wanting to move towards using external tools like Padlet. My team is discussing ways to improve these activities and I look forward to contributing to that.

Common elements for online distance learning courses

In my experience, the following common elements are useful for online distance learners:

  • an introductory overview of the module, and overviews of each week or topic;
  • tutor introduction videos or audio presentations to reduce the “distance” between learners and tutors;
  • formative questions, preferably for each topic, to provide knowledge checks;
  • activities which involve doing something rather than passively absorbing information – for example, asking learners to read a set of professional standards, consider them in light of their working practices, and then post their reflections on the forum;
  • discussions which are well facilitated;
  • a self-contained area for all information relevant to the whole course (e.g. important dates, a webinar schedule, instructions on accessing the online textbook).

An example of most of these in practice is an Online Academy CPD course I developed, ‘Principles of Construction Programming and Planning’.

Short course on Online Academy

Online Academy tutor-supported short course

CPD courses

Courses on the Online Academy begin as proposals. Once one is received I act as a consultant to the Product Manager to help determine the most appropriate type of course. This could be independent self-study, or a tutor-supported short course as above. Also, I recommend the form the materials should take (interactive Storyline e-learning?, Moodle course with multiple components?). We will conduct a review of any existing material and discuss with relevant SMEs before making a final decision. We may decide the learning outcomes need to cover complex topics, and the activities to support this learning will benefit from interactivity.

CPD course proposal

CPD course proposal extract

The learning outcomes are then tested by a final quiz, which reports the results to Moodle via SCORM; if the learner is successful they gain a certificate.

UCEM have not used SCORM much in the past with Moodle so I have needed to conduct a lot of testing and establish a process to ensure it works as expected.

Settings I've created for fixing SCORM packages

My settings for SCORM packages (excerpt)

One course developed with these considerations in mind is my Storyline-based 'Introduction to Freehold Covenants' course. The material for this came from a study paper and two dated presentations extracted from an academic law module which covered complex case law. After working with a tutor at UCEM, I created a three-part Storyline course which simplifies the necessary concepts using interactive elements. It includes activities such as researching cases on external websites, and uses multiple layers to illustrate how similar-sounding concepts differ.

To help learners build a mental map, this slide includes three layers, each with diagrams I drew to illustrate a concept.

Storyline slide with multiple layers

Slide with multiple layers

Cognitive overload

I find Richard Meyer’s 12 Principles of Multimedia Learning useful to refer to in order to avoid cognitive overload for learners. For example:

Pre-training principle: giving definitions before a lesson. I used this in the Covenants course to cover a variety of legal terms.

Pre-training principle in action in Storyline

Definitions before a lesson

Segmenting principle: dividing a lesson into manageable chunks. Here is an example of one of my CPD courses using this (I will cover it in detail in section 5).

Chunked CPD course

Dividing a lesson into chunks

Voice principle: people learn better when a real person speaks to them. Video introductions have supplemented or replaced text-based topic introductions at UCEM to reduce the feeling of isolation in online learning. I learned to use the studio equipment and edit my own videos in Premiere Pro and After Effects.

In this video from the 'Introduction to Freehold Covenants' course I overlaid animated graphics over a video of the tutor speaking to the camera:

Video from tutor giving context on a topic