Clinic Resources

UC Interpreter Phone:  (855) 448-4332

Request Interpreter in Advance: appointments.languageline.com

.MPDOTPHRASES --> LANGUAGE SERVICES --> DIAL[language] for reverse translation instructions

General Cincinnati Resources

Greater Cincinnati Homeless Coalition: Housing supports, food banks, advocacy, treatment centers, and more

City Resources

Cincinnati Resource Bank: A list of resources curated by M2s at UCCoM alongside the population health team at Crossroad Health Center

Food Housing Utilities Transportation Legal IPV Clothing Mental Health LGBTQIA+ Baby Seniors Education/Youth Veterans Employment Dental Vision Miscellaneous

Daycare Vouchers

Tell families to call Hamilton County Job and Family Services @ 513-946-1000 and choose Option # 4 (child care). 

Housing

GracesList Cincinnati: Emergency shelters, homeless shelters, and some transitional housing opportunities

Shelterhouse: David & Rebecca Barron Center for Men, Esther Marie Hatton Center for Women, and case management/health/employment

Transportation

Disability Placard Guide: Letter is called "Gen to Third Party Disability Parking Prescription"

Metro Fare Deal Program: Discounts fare for those who are elderly, have disabilities, use Medicare, must apply in person during limited hours

Metro Access Program: Origin to destination service for those unable to ride the bus, complex application and in person assessment process

Health

Cincinnati Head Start: community resources for health centers

Cincinnati Health Network: Health Care for the Homeless Program

Vision

Prevent Blindness Ohio: Vision Care Outreach Program

CEI Foundation Vision Clinic: free eye exams to those without insurance, eligible patients may receive a rx and voucher for free pair of glasses

Dental

Cincy Smiles

Guardianship

For new guardianship, patient must have had a face-to-face visit within 90 days OR both a telehealth visit within 90 days AND also an in-person visit within a year

Statements of Expert Evaluation

Hamilton County Initial 

Hamilton County Renewal 

Butler County Initial/Renewal

Affidavits of Indigency: Can apply to get guardianship application fee waived

Hamilton County (easy to get)

Butler County (more difficult)

OBGYN Social Worker

Sandra Ernst: 513-584-4114 

Including patients without insurance or documentation!

Patients need to do the following - 

1. Come to Financial Aid office at UC prior to appointment or at least 1 hour early on day of appointment

2. Bring proof of income stream AND proof of residence (they're relatively flexible on this one)

If approved, will need to renew every 3 months.

Application for financial assistance: English or Spanish

More information: https://www.uchealth.com/financial/financial-assistance/

Check Voter Registration Status: Ohio Kentucky Indiana

   Register to Vote:    Ohio       Kentucky        Indiana

Request Absentee Ballot:       Ohio Kentucky*         Indiana*

*restrictions apply

Tips on talking to patients about voting from Vot-ER - Conversation Starters

Lab Add-Ons

Order the labs you want and send an Epic staff message to P LAB with the requested labs. Common add-ons below - 

Light Green (PST Lithium Heparin)

Alk Phos/AST/ALT

BMP

Bilirubin

Mag

Gold SST

Acute Hepatitis Panel

Alk phos/ALT/AST (alternative)

BMP (alternative)

Bilirubin (alternative)

Ferritin/Iron studies

Mag (alternative)

Thyroid panel

B12

Lavendar EDTA

CBC

H/H

NTproBNP

What's in the panel?

Coming soon

Chart Correction requests can be submitted two ways:

1.  Open Footprints ticket through Self-Service or by contacting the UCH Help Desk at 585-MYPC (585-6972).
a.  Include all identifying information:  MRN, Patient Name & DOB, DOS, HAR or CSN, and Reason for Request.
b.  If possible, provide screenshot(s) showing the incorrect information and the location in the patient chart, so
                  they can be attached to the ticket for reference. 
c.  Footprints tickets for Chart Corrections at all locations should be assigned to UCMC Medical Records Team.

2.  Email request to UCH Chart Correction Team:  uch-chart-correction@uchealth.com.
a.  Include all identifying information:  MRN, Patient Name & DOB, DOS, HAR or CSN, and Reason for Request.
b.  If possible, include screenshot(s) showing the iincorrect information and the location in the patient chart. 

Please Note:
There are many clinical issues that Medical Records cannot correct, because the correction must be completed by a clinician.  This includes corrections related to Flowsheet entries, Medication Administration (MAR), and issues related to Open or Erroneous Encounters.

For assistance with these types of clinical issues, please contact the Epic Training Team at EpicTrainingTeam@UCHealth.com.