Frequently Asked Questions

Both iOS and Android users can just use the default camera to scan the QR code

Some 3rd party QR code scanner may not display the link correctly

Recommended browser for iOS: Safari

Recommended browser for Android: Google Chrome / Firefox / Samsung Internet Browser

Can copy and paste link to another browser if the default browser does not work well

A printed Hiro Marker will work better than one that is on your device screen due to glare and reflections affecting the contrast

Projecting the Hiro Marker on the screen is subjected to the contrast quality of the projector

You can choose to include small Hiro Markers near each QR code so that students can compare the 3D models with nearby diagrams

Or you could also choose to print a Hiro Marker at the end of your worksheets / notes and students can use the same Hiro Marker across different links / QR codes

Most devices' cameras are able to scan QR codes which are at least 2 cm x 2 cm

The Hiro Marker should also be at least 2 cm x 2 cm with sufficient whitespace around

Try to not to surround the Hiro Marker with other words or diagrams for better detection

In general, QR codes should be as big as possible to cater for students seated further away

Hiro Marker should also be as big as possible to cater for students seated further away

Note that the size of the Hiro Marker controls the size of 3D model shown initially

3D models can be scaled down using 2 fingers pinch

Yes, just tap on the x button on the top right hand of the screen to hide/show the camera background

Certain Android devices using Samsung Internet Browser or Chrome may experience camera being very zoomed in due to default browser settings

Just need to change the setting ONCE by following the screenshots below