Service Matrix

If yes: Please make an appointment with case manager to discuss next steps. 

If no: Proceed through without restriction to question 2, "Do you have food stamps?"

If yes: Continue to question 3, "Do you have any income?"

If no: Access the SNAP Meal Assistance page to get more information and apply

If yes: Proceed to question 4, "Do you have SSI/SSDI?"

If no: Click on the link for more information and to sign up for Income Assistance 

If yes: Proceed to question 5, "Do you have a part-time job?"

If no: Follow these links to sign up for EAEDC as stop-gap and then sign up for SSI and SSDI (only if you have a documented disability!)

Helpful Tips: 

• Discuss your eligibility for EAEDC with your case manager - You cannot have any other income to get this cash assistance (may only be subject to exception if you work significantly reduced hours per week).

• For SSDI - Client may be denied their first time or even multiple times. If they are truly disabled, be persistent and continue to apply.

  • • Make sure the client's disability is long-term: experienced for more than 6 months and unable to be cured within the next few months.

• For SSI - The best application method is calling the local Waltham Social Security office at (800) 772 - 1213 to make an appointment. Please ask the case manager for assistance before continuing. 

If yes: Proceed to question 7, "Does your job provide you with health insurance?"

If no: Proceed to question 6, "Do you qualify for unemployement?"

To be eligible for Unemployment Insurance (UI) benefits, you must:

• Have earned at least:

  • • $6,300 (rounded down to nearest hundred dollars) during the last 4 completed calendar quarters, and

    • 30 times the weekly benefit amount you would be eligible to collect

• Be legally authorized to work in the U.S.

• Be unemployed, or working significantly reduced hours, through no fault of yours 

• Be able and willing to begin suitable work without delay when offered

To qualify for benefits, each week, you must:

• Be physically able to work

• Be available to work

• Be actively looking for work (3 work search attempts)

Helpful Tip: If you're unsure if you can prove that you meet the "actively looking for work" requirement, you can ask your case manager to write a verification letter that you are actively searching for work.

Do you meet the requirements above?

If yes: Click here to learn more and sign up for unemployment and then access the job search page. Then continue to question 8, "Do you have MassHealth or Medicare?"

If no: Click here to access the job search page. Then continue to question 8, "Do you have MassHealth or Medicare?"

If yes: Proceed to question 9, "Do you have a primary care physician?"

If no: Proceed to question 8, "Do you have MassHealth or Medicare?" 

If yes: Proceed to question 9, "Do you have a primary care physician?"

If no: Access Medical Programs page to determine eligibility and proceed to sign up.

If yes: Consider going to the local urgent care at the Newton-Wellesley Family Medicine in Waltham at 9 Hope Ave, Waltham, MA 02453. They take Medicare and MassHealth!

Phone Number: (781) 788-8444

Website: Click Here

If no: Proceed to question 11: "Are you 60 or older and/or have a disability?"

Please find and complete all applications for the respective category which applies to your specific circumstances: 

Non-elderly and disabled: 

You are eligible for the following programs and means of assistance: 

• • CHAMP - Massachusetts Common Housing Application

  • "Local" Section 8 Housing Vouchers

  • Private Housing 

  • Housing Lotteries 

  • Single Room Occupancy Residences

  • Congregate Housing

  • Coordinated Entry Services

• Please access and apply to ALL programs and services through the links above!

Elderly and Disabled (60+): 

• You are eligible for the following programs and means of assistance: 

  • Federal Section 8 Housing Vouchers

  • CHAMP - Massachusetts Common Housing Application

  • "Local" Section 8 Housing Vouchers

  • Private Housing 

  • Housing Lotteries 

  • Coordinated Entry Services

  • Single Room Occupancy Residences

• Please access and apply to ALL programs and services through the links above!

Non-elderly non-disabled: 

• You are eligible for the following programs and means of assistance: 

  • CHAMP - Massachusetts Common Housing Application

  • "Local" Section 8 Housing Vouchers

  • "Market" Housing

  • Housing Lotteries 

  • Single Room Occupancy Residences

• Please access and apply to ALL programs and services through the links above!

Helpful Tips: 

• Ensure to fill out applications for ALL programs and services that you are eligible for!

• If you qualify for Local or Federal Section 8 Housing Vouchers, please ask your case manager for a letter of homelessness (supporting documentation that is needed for the application to be approved) during your meeting. 

  • For case managers: If a client is eligible for Local and Federal Section 8 Housing Vouchers, please physically mail both applications to the Waltham Housing Authority at 110 Pond Street, Waltham, Massachusetts, 02451

When finished, please proceed to question 12: "Do you work or spend the majority of your time in the City of Boston?". 

If Yes: Please apply for Boston's specific Housing Authorities CHAMP Application.

If No: Please proceed to question 13, "Do you work or have spent the majority of your time in the City of Cambridge?"

If Yes: Please apply for Cambridge's specific Housing Authorities CHAMP Application.

If No: Please contact the CDCW to make an appointment or schedule one in person.

CDCW Phone:  +1 (781) 893 - 4666 

CDCW Address: 16 Felton Street, Waltham, MA, 02453