Even with current technological advances, some people still have problems with the computer and the printer. When you run a business, there is nothing worse than receiving a message that your printer is offline and you don't know how to fix it.
In this blog post, we explain the possible reasons why you have an offline printer and how you can fix it.
Offline printers cannot communicate with your PC
If your printer displays an offline message, it means you are having trouble communicating with your computer. Canon printer shows offline is not a big issue. There can be several reasons for this, from connectivity issues to printer failures. Whatever the reason, there are several checks you can do to determine what problem you are facing.
Once you have added a network or USB printer to your PC or Mac, you can start sending your documents for printing. However, sometimes a print command will cause the printer to fail and send it to you offline, preventing future documents from printing. Canon printer shows offline is a common problem of canon printer. To resolve this issue, you will need to change the printer settings from offline to online.
Steps to follow to know how to change Canon printer from offline to online
Verify physical connections
First of all, you need to check all the available cable connections between the canon and the Mac printer, although it depends on the method by which you need to connect your printer to the Mac.
Also, confirm that there are no loose cables. Otherwise, your system will not be identified by your printer and therefore you will not be able to print anything.
Instructions for PC
Click on the Start menu and click on the "Printers and Faxes" icon.
Double-click the icon for the canon printer you want to switch to online. A pop-up window will open listing all the current print jobs queued by the printer.
Go to the available printer option in the pop-up menu bar and uncheck the "Use printer offline" option. This action will move the printer from its offline to online mode.
Instructions for Mac
Open System Preferences, click the icon in the Dock.
Go to the Print and Fax Control Panel in the Hardware category.
Select the printer you want to select from the list on the left side of the screen. Then click the "Open Queue" button.
Click on "Resume from Printer" at the top of the queue window to switch the Canon printer from offline to online.
Alternative steps to change Canon printers from offline to online:
Update printer drivers: Printer drivers are software responsible for maintaining the functionality of your printer device, which also includes connectivity. If the offline problem is very frequent, be sure to check your drivers. To fix the Canon printer offline is not easy for all. Update it with the latest version available.
Increase sleep time: In your printer's settings panel, look for sleep mode, and see if the set duration is low. If so, extend the 60 minutes to ensure that the printer does not go into sleep mode.
Hopefully, these steps helped you solve the problem with the connectivity of your Canon printer. Come back with your questions and problems, and I'd be happy to answer.
The reason why your printer is offline
Your printer is not configured by default and should, therefore, alert your devices.
The sleep/rest period is very short, which is why the printer remains idle for a short period of time, it turns off.
Conclusion
If all these steps don't work for you, please post your inquiry in the Canon support forum and get the best customer service "Canon Printer offline to online" directly from Canon technical department team. Our expert technicians are available 24*7 for your help.