Tracy High Student Tech Support: Having trouble with your school laptop?
Step 1: Restart your laptop. Many computer problems are fixed with a simple restart.
Step 2: Restart your laptop. Many computer problems are fixed with a simple restart.
Step 3: Restart your laptop. Many computer problems are fixed with a simple restart.
Step 4: Restart your laptop. Many computer problems are fixed with a simple restart.
Step 5: Still having trouble? Email thstechsupport@tusd.net. Include:
Your full name
Your Student ID number
A brief description of the problem
We'll get back to you as soon as we can.
💡 Keep Your Laptop Running Its Best
Shut down your laptop before putting it in your backpack at the end of each school day. This helps prevent it from staying on, overheating, and draining the battery.
Restart your laptop at least 2–3 times each week. Restarting helps keep your laptop running smoothly and fixes many common issues.
Install updates when prompted. They keep your laptop secure and running properly.
Please do not come directly to D138 unless you've been asked to. Emailing Tech Support helps us track your request and assist you as quickly as possible.