On 15 August 2025, the Strategy and Transformation Unit convened a half-day working session on KPI preparation for 2026 at the Malaysian Aviation Academy Lecture Hall. The event brought together Division Directors and senior representatives across CAAM, with the shared goal of ensuring alignment and clarity in setting the organization’s priorities for the upcoming year.

The session began with a refresher on the CAAM Transformation Plan, highlighting key milestones achieved to date and the strategic shifts needed to strengthen CAAM’s role as a world-class aviation regulator. This was followed by an in-depth segment on strategic planning, where participants revisited CAAM’s long-term objectives and discussed how each division’s initiatives could directly support CAAM's overall mission.

A crash course on developing strategic initiatives and KPIs provided practical insights into designing measurable and impactful indicators. The emphasis was on translating strategy into actionable outcomes, ensuring that KPIs not only reflect compliance and operational efficiency, but also drive transformation and innovation across CAAM. To complement this, participants were guided step-by-step on filling in the KPI templates, promoting consistency and standardization across divisions.

On 4 August 2025, the Civil Aviation Authority of Malaysia (CAAM) held a significant event, Welcoming New CAAM: Celebrating Unity and Transformation, to mark a new chapter in its journey. This celebration followed the successful transition of CAAM into Badan Berkanun Di bawah Statut Berasingan (BBDSB) on 1 August 2025—a historic milestone that strengthens CAAM’s role as the nation’s aviation regulator.

The highlight of the event was a keynote address by Dato’ Captain Norazman Mahmud, Chief Executive Officer of CAAM, who underscored the importance of the BBDSB status in elevating CAAM’s capabilities and positioning it for long-term success. He shared insights on the organisation’s transformation journey, emphasizing the need for continuous improvement in work ethic, operational excellence, and professional development to ensure CAAM remains a respected and progressive authority in global aviation.

Dato’ Captain Norazman also spoke passionately about unity, highlighting that transformation is only possible when employees stand together with shared values and purpose. He reminded everyone that the merger with the Malaysian Aviation Commission (MAVCOM) was not just an administrative exercise, but a meaningful integration of people, knowledge, and expertise. He warmly welcomed former MAVCOM employees into the CAAM family, reinforcing the idea that this union would create a stronger, more capable organisation.

He further stressed that CAAM’s functions and responsibilities are now broader and more complex than ever before. With greater authority comes greater accountability - to industry, stakeholders, and the Malaysian public. Therefore, he urged all employees to rise to the challenge, deliver excellence in their roles, and continuously improve processes to ensure CAAM not only meets but exceeds expectations.

Before closing, the event unveiled exciting teasers that symbolize CAAM’s transformation journey: a new corporate logo, plans for a new modern office space, and the introduction of a CAAM batik design that reflects the organisation’s renewed identity. These initiatives mark the beginning of a refreshed era - one that blends tradition, professionalism, and forward-looking innovation.

The event concluded with a strong sense of pride and optimism. The New CAAM stands united, ready to take flight into the future with a renewed commitment to safety, service, and transformation.