Grievance Officer Page

BRISKO – Grievance Officer Page

Last Updated: 8/1/2026

In accordance with the Consumer Protection (E-commerce) Rules, 2020 and the Information Technology  2000, the details of the Grievance Officer for BRISKO are as follows:

Grievance Officer: Ashfaq Ulla Khan G F

Email: briskofooddeliveryapp@gmail.com

Phone no:9187408840

Working Days: Monday to Sunday

Address:H Nagasandra Badavane,Gauribidanur Chikkaballapur Karnataka 561208

Working Hours: 8:00 AM – 10:00 PM

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, 

BRISKO has established a formal grievance redressal mechanism.

Users may submit complaints through:

• In-app path: Settings → Help & Support → Raise a Complaint

• Email: briskofooddeliveryapp@gmail.com

Acknowledgement:

All grievances will be acknowledged within 24 hours of receipt.

Resolution:

Complaints will be resolved within 15 days from the date of acknowledgement.

Escalation:

If a user is not satisfied with the resolution, they may escalate the matter by replying to the acknowledgement email,

quoting the grievance reference ID.

Grievance Officer:

Name: Ashfaq Ulla Khan G F  

Designation: Grievance Officer – BRISKO  

Location: Karnataka, India  

Email: briskofooddeliveryapp@gmail.com

Resolution Timeline: Within 24 working hours and resolution within 10-15 days