Digital Literacies

Digital Literacy

Digital Literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.


A Digitally Literate Person:

  • Possesses the variety of skills – technical and cognitive – required to find, understand, evaluate, create, and communicate digital information in a wide variety of formats;
  • Is able to use diverse technologies appropriately and effectively to retrieve information, interpret results, and judge the quality of that information;
  • Understands the relationship between technology, life-long learning, personal privacy, and stewardship of information;
  • Uses these skills and the appropriate technology to communicate and collaborate with peers, colleagues, family, and on occasion, the general public; and
  • Uses these skills to actively participate in civic society and contribute to a vibrant, informed, and engaged community.

Digital Literacy

Digital Literacy: Online resource hub of digital literacy resources

  • Basics: using a computer or mouse, using the internet, using software and applications
  • Digital Literacy for Job Skills: building a resume, finding online job listings
  • Includes a robust database of educator tools to find digital literacy content


Digital Learn: Online self-guided, basic computer skills tutorials

  • Tutorials: Starting out (basic computer use, intro to email, navigating online), being safe online (online scams, privacy), job skills, being productive, connecting with others, online shopping
  • Tools and Resources for Trainers


Digital Literacy Training Toolkit: Training modules designed for libraries by the Texas State Library and Archvies Commission


TechBoomers: free educational website that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life.

  • introduction to trusted new websites and Internet-based applications through an easy-to-navigate directory
  • video and article tutorials in a language suited to those who may not be the most tech-savvy. These tutorials teach the easiest and most efficient ways to use the websites, as well as how these websites can improve one's quality of life.


Digital Charlotte Field Guide: Short, beginner-friendly training videos on a variety of basic computer skills

  • Topics include: Finding resources online, email, social media, mobile devices, videos, photo, and audio, digital safety, documents and cloud storage, glossary of tech terms
  • Charlotte WiFi map -- a crowdsourced tool to help people locate free WiFi networks in Charlotte, NC


Microsoft Digital Literacy: Self-paced online curriculum with instructor resources for classroom use

  • Modules: Computer basics; The Internet, cloud services, and the web; productivity programs; computer security and privacy; digital lifestyles
  • Certificate of completion
  • Reliance on Microsoft Office products; have specific system requirements (hardware/software and reliable internet)


Northstar Digital Literacy Assessment : Online self-guided, basic computer skills certificate

  • 12 technology standards
  • Sponsor institutions administer e-badges and certificates when completed


Web literacy

Mozilla Web Literacy : Entry-level web literacy & 21st century digital skills


Interneting Is Hard: Free web development curriculum for beginners

  • HTML, CSS & JavaScript tutorials with hands-on activities