Referrals
Referrals
Burn
Have patient see PCP to arrange for a referral to the burn clinic. PCP should fax urgent referral to: (909) 580-1299. After faxing the referral, call (909) 580-2714, or (909) 580-1680 to make appointment for the burn clinic.
IEHP patients with ARMC FM primary can be referred directly. ED provider can call FM referral center (855-422-8029) and communicate either via direct conversation during the business hours or via a voicemail after hours that include patient information, name of the FM clinic that the patient is assigned to (not the name of the practitioner but the clinic), condition/diagnosis, and the type of specialty clinic referral needed. Hospital specialty clinic and registration teams will sort out the referrals, forward them to the appropriate FM clinics, then the responsible parties there will send over to IEHP the necessary pre-authorization paperwork.
Orthopedics
Patients may call (909) 580-1775 to schedule Orthopedics appointment, but may need referral from PCP, including for IEHP or any HMO. No authorization is required for straight Medi-Cal. Arrowhead Orthopedics DO NOT TAKE Aetna, Kaiser, LA Health Care, Regal Medical Group
IEHP patients with ARMC FM primary can be referred directly. ED provider can call FM referral center (855-422-8029) and communicate either via direct conversation during the business hours or via a voicemail after hours that include patient information, name of the FM clinic that the patient is assigned to (not the name of the practitioner but the clinic), condition/diagnosis, and the type of specialty clinic referral needed. Hospital specialty clinic and registration teams will sort out the referrals, forward them to the appropriate FM clinics, then the responsible parties there will send over to IEHP the necessary pre-authorization paperwork.
Location: First floor of the Outpatient Care Center, 400 N Pepper Ave, Colton, CA 92345
Hours of operation: Monday - Thursday 8am - 5pm; Friday 7:30 am - 4:30 pm
Clinic Organization
Monday - Pediatrics
Tuesday - Upper Extremity
Wednesday - Lower Extremity
Thursday - Joints and Sports Medicine
Walk-in Hours: Monday-Thursday 8am-2pm
Only for urgent/recent fractures and lacerations
NOT GUARANTEED to be seen
Bring hard copy of authorization if required by insurance
Family Medicine
If a patient presents to the ARMC ED with a condition that requires an urgent referral to one of our specialty clinics, and the patient has IEHP direct assigned to one of our Family Medicine (FM) clinics, there will be no need for the patient to be seen in person by the primary physician solely to generate the urgent referral request to IEHP. Rather, ED provider can call the referral center phone number, 855-422-8029 and communicate either via direct conversation during the business hours or via a voicemail after the hours that include patient information, name of the FM clinic that the patient is assigned to (not the name of the practitioner but the clinic), condition/diagnosis, and the type of specialty clinic referral needed. Hospital specialty clinic and registration teams will sort out the referrals, forward them to the appropriate FM clinics, then the responsible parties there will send over to IEHP the necessary pre-authorization paperwork.Â
Oral Surgery
Patient may call (909) 580-2675 to schedule the oral surgery appointment but will need referral from PCP.
IEHP patients with ARMC FM primary can be referred directly. ED provider can call FM referral center (855-422-8029) and communicate either via direct conversation during the business hours or via a voicemail after hours that include patient information, name of the FM clinic that the patient is assigned to (not the name of the practitioner but the clinic), condition/diagnosis, and the type of specialty clinic referral needed. Hospital specialty clinic and registration teams will sort out the referrals, forward them to the appropriate FM clinics, then the responsible parties there will send over to IEHP the necessary pre-authorization paperwork.