Training & Development

Amazon’s Training & Development Practices:

• According to an article written by Amazon staff posted on “aboutAmazon”, it is evident that Amazon focuses on on-the-job training as an essential part of teaching employees how to do their tasks. This means trainees will observe and physically do these tasks as a part of training.

• Within this article, it is clear that many associates that start out at a lower skilled job work their way up through training programs and technological resources that Amazon has to offer. 

• Amazon offers countless development and training opportunities to their employees, stated on their website in an article titled “Training” written by the Amazon staff. 

• One developmental program is called “Career Choice”. This program allows amazon associates to earn certificates and associate degrees in high-demand occupations. Amazon funds 95% of these employees tuition fees. Onsite classrooms have been built at Amazon fulfillment centers so college and technical classes can be taught and offered in-house.

• Another developmental program offered by Amazon is “Career Skills”. This program is a free, on-site training program offered to all hourly paid Amazon employees. Career Skills offers classes on resume building, effective speaking, time management, Microsoft excel, and many more. 

Impact: 

• Different programs and opportunities that are offered allows employees with any level of skill to work their way up through the company

• Amazon is able to keep more of their employees instead of hiring outside of the company by offering developmental and training programs to current employees