Regarding other changes, below are some of the more important points to keep in mind:
We are filed to write on Benchmark paper in all states except monopolistic and New York. Our core states are teal on the attached map. When considering an account, we like to keep most of the exposure in our core footprint but will make exceptions when it makes sense.
Our own company, SteadPoint Insurance Company, is A- rated and currently filed to write in Alabama and Tennessee. We will be rolling out additional southeast states in the coming months.
We have expanded our classes of business to include many that we have previously been unable to entertain. Even those classes that are “restricted” aren’t a hard no but have guidelines that include a $15K minimum premium, at least three years of prior coverage and formal safety in place.
Roofing, staffing, and chemical manufacturing are reinsurance exclusions.
We write agriculture accounts, but not those with H2A exposure.
We do not use a model, so premium “indications” received online are not underwritten or priced.
Although there isn’t a cap on premium size we will consider, our current program is built for accounts up to $500K. We are not filed for intermediate, large deductibles or retro options – yet.
We now offer a monthly payroll reporting option that requires only the expense constant down. Reports are due by the 15th of each month for the prior month. Online payments can be made at the time the report is completed or the insured can mail in their payment.
Underwriting, claims, loss control and audit are all handled in-house by SteadPoint employees for both Benchmark and SteadPoint policies.
We are prepping to launch our 24/7 nurse triage service within the next month
We have recently established a Stewardship Program to help larger insureds who like/need a little TLC on the claims and loss control fronts. An initial onboarding call is scheduled to discuss expectations and needs and quarterly check-ins to make sure we and they are on track.
Our shift in approach has allowed us to grow and diversify agency books, ensuring we are well positioned to remain a viable option for our insureds and partner agencies. There are additional changes on the horizon that will improve efficiencies and focus on ease of doing business. We will keep you updated as those are rolled out.