⚠️SAFETY FIRST: Never leave dogs unattended with any pets or kids. Always crate or fully separate ANY TIME they are left alone or unsupervised.
This information applies whether you are welcoming a dog off a transport truck from Texas, picking up a dog locally in your area, or anywhere in between. The Transport Safety Guidelines are recommended for all dogs to ensure safety and the safety of those around them.
Group Transport Chat
A dedicated group chat is created for all families expecting dogs from the upcoming transport. This is typically set up just a few weeks before the projected arrival date to keep everyone informed and organized.
Paperwork
Our volunteers work tirelessly to prepare all the necessary transport paperwork. With so many details to manage, every document must be completed with precision and care.
Dogs
Preparing the dogs for travel is a team effort. From spay/neuter surgeries to microchipping and vaccines, each pup requires varying levels of vet care. It’s a busy and exciting time for our Texas team as they ensure every dog is ready for their journey to a new beginning!
From Texas to Canada
Our rescue dogs are carefully placed in crates aboard a climate-controlled transport truck. Over 2–3 days, they make their journey across the U.S. to the Canadian border, stopping for walks, feeding, and trailer cleaning to keep them comfortable and cared for.
Stay in the Loop
Updates will be shared in the transport group chat, keeping you informed about the transport’s progress and the estimated arrival time.
How Can You Prepare?
Consider taking the day off work for the anticipated arrival date.
Be flexible and perpared for change! Arrival times and dates can change unexpectedly due to weather, road conditions, traffic, or border delays.
Please note: Pick-up locations are subject to change and will be announced.
U.S. Pick-Ups (Outside Texas)
There may be multiple pick-up locations, and arrival times can vary.
Canadian Pick-Ups
Currently, there are two locations in New Brunswick (no transport options farther into Nova Scotia or beyond).
You’ll be asked to choose your preferred pick-up location via a poll.
1st Stop: St. Stephen/Rothesay
Included in the adoption fee.
Approximately a 1.5-hour drive from the border.
2nd Stop: Moncton/Aulac
$50 CAD fee for fuel and generator use (fosters are exempt).
Fee is non-refundable if you change your pick-up choice.
Payment instructions are provided closer to the transport date.
When you send payment please send with subject line / title: " Transport, Month, Year - Dog Name"
Approximately a 2-hour drive from the 1st stop.
Our goal is to reach the border as early as possible, but we must wait for the broker to finalize paperwork and give the green light for entry.
Overview
Canadian Border Services Inspectors ensure the dogs meet strict health and safety standards to prevent the spread of diseases.
Inspectors also verify that the dogs have been transported humanely and safely.
Paperwork is highly detailed and must be completed with precision.
Important Notes
The time needed to clear customs is highly unpredictable and can take several hours.
Drivers are unable to access their phones while going through customs.
Once there’s updated information, you will be notified through the transport group chat.
We understand everyone is excited and eager to meet their new family member. However, please refrain from contacting border services, politicians, or other officials if there are delays.
What to bring: Leash, Bowl, water, food, pet wipes, blankets, crate & a sign with your dog’s rescue given name.
What you will receive: A packet of papers that includes a photo of your dog, microchip #, & rabies certificate (if applicable) All other medical records are available online to all adopters during the adoption process & anytime after! Do not leave without your dog’s paperwork.
What to do when the truck arrives: The Anna's Angels volunteers will identify themselves to you, follow their instruction. Line up with your sign with the dog's name on it and wait for them to call your name. Pass them your leash and they get your pup. Please stay back from the doors as some dogs may not do well in the crowded environment. Once you have your dog, move away from the truck and any others *not all dogs are dog friendly*
Remember:
Double check your dog to ensure it actually is your dog!
Hold your leashes tight.
Give each dog space and do not let them near each other. Not all dogs are dog friendly!
They will need a bathroom break before heading home.
Your pup may be a little smelly, you will want to put a blanket over your seats and bring pet wipes.
If you are transporting 2 dogs in the same vehicle, at least 1 of the dogs must be in a crate for safety.
Transport can be one of the most stressful moments in a rescue dog’s life. The following are recommended transport safety practices designed to help keep dogs secure during pickup, travel, and transitions between caregivers. While these guidelines are especially important during initial transport, they are also good general safety practices for anyone caring for a dog. Situations such as vet visits, travel, transfers between caregivers, or busy environments can be stressful for dogs and increase the risk of unexpected behavior or escape. Keeping these safety principles in mind during everyday situations can help decrease risk of accidents and ensure dogs remain safe and secure.
The following are recommended transport safety practices.
Whether a dog is arriving from Texas, or being transferred locally between fosters/adopters, every dog should be assumed to be frightened, disoriented and that they may react unpredictably. They do not know you yet and they do not know where they are going. Even confident dogs can panic in new environments. A scared dog may bolt through a small opening, slip a collar, or run unexpectedly. Transport safety measures exist because these situations happen quickly and without warning.
Whenever possible, a crate is often the safest way to transport a dog. If you have access to a crate, we strongly recommend using one during transport. (we understand this may not always be possible)
Crates:
Prevent escapes when vehicle doors open
Keep the dog contained if they panic
Reduce distractions for the driver
Provide a sense of security for many dogs
If you are picking up from transport, another foster or adopter locally, the dog should also be transferred with their martingale collar and leash already attached. It is recommended to not remove the leash until the dog is safely inside your home with doors closed.
The leash should remain attached:
While getting to the vehicle
While loading the dog into the vehicle
While closing vehicle doors
During the entire drive home
Anytime vehicle doors may open
Getting from your vehicle into your home
*Harness Considerations and Back Up Attachments
Harnesses can be a useful tool for many dogs, but it is important to understand that standard harnesses can sometimes be easy for dogs to slip out of, especially when they panic or pull backwards. For this reason, properly fitted martingale collars are often the more secure option. If you choose to use a harness at any point, it is recommended to use a backup connection to a collar as an added safety measure. This is called a safety clip or backup clip. A safety clip connects the leash to two attachment points, such as both a collar and a harness (or two collars). This creates a secondary connection so that if the dog slips one piece of equipment (or one piece of equipment breaks), they are still attached to the leash. Another common practice is double leashing. This means attaching two separate leashes to different points on the dog (for example, a martingale collar and a slip lead). This may be more difficult to manage and can sometimes get tangled.
If your dog is not in a crate, the leash should ideally be secured to something inside the vehicle before any door is opened. This prevents the dog from bolting if a door is opened. Even a small opening is enough for a frightened dog to escape.
Examples include:
Looping the leash around a seat
Attaching it to a seatbelt anchor
A helper holding the leash securely while seated
Always secure the dog before opening doors, including when:
Stopping for gas
Opening the trunk or door
Retrieving items from the car
Letting passengers enter or exit
Opening your doors at home
Leashes are recommended to remain attached during transport, but be mindful that leashes can become tangled.
Check periodically that:
The leash is not wrapped around the dog
The leash cannot tighten unexpectedly
The dog has room to sit or lie down comfortably
*Whenever possible, avoid transferring the leash from person to person in open areas. If a transfer is necessary, it is safest to ensure one person has a secure hold on the leash before the other person releases it.
During transport pickups or handoffs, do not allow dogs to approach or interact with one another. Not all dogs are dog-friendly, and even dogs that normally enjoy other dogs may react differently when they are stressed, frightened, or overwhelmed. Transport can be stressful, and dogs may feel the need to defend themselves if another dog enters their space. For safety, give dogs plenty of space and keep dogs separated at all times during pickup and transport.
After picking up your dog, it is strongly recommended to go directly home without additional stops whenever possible. Avoid introducing the dog to new people, pets, or busy environments during transport. This includes letting your dog meet/interact with other dogs, stopping at places such as dog parks, pet stores, hardware stores, or meeting friends and family along the way home.
Before removing the leash or opening your vehicle door at home:
Ensure all gates and doors are closed
Make sure other pets are contained
Bring the dog directly inside
Microchip Registration Before Pickup *Adopters
Whenever possible, adopters are encouraged to register their dog’s microchip before picking up their dog. Microchips are one of the most effective ways to help a lost dog return home. While we hope these situations never happen, accidents can occur.
Dogs can slip collars, bolt unexpectedly, or panic in new environments. These guidelines are not meant to create fear. They exist because lost dog situations most often occur during transport or within the first few days in a new environment. Taking simple precautions dramatically reduces the risk of escape.
The transport company decides where the stops occur. These sites are non-negotiable and pre-determined.
The date given for arrival is an estimate. There is always risk of delayed arrival. Updates will be given in the transport chat.
Occasionally, there have been dogs that can’t cross the border until the next day. If you are coming before they cross the border, be sure to bring everything you would need (medication, etc) if your dog is delayed and you choose to wait.
Families will be notified when the transport has made it to the border. The drivers are not allowed to use their cell phones at the border so we have no idea how the crossing is going until they have cleared customs.
In almost all cases, don’t leave home to pick up the dog until the transport has cleared customs unless you are a considerable distance away. All times are only estimates.
There are dog friendly hotels in the area. If the weather is bad and people need help, volunteers and other adopters step up to help. This is addressed on a case by case basis.
Let the volunteers know in the group chat and your dog will be kept safe until you can arrive.
Dog leash, blankets, leash, food, water, pet wipes
Transport to NS/ Halifax is not an option. If there is an issue, you can ask in your dog’s private chat for help.
If the arrival or border crossing takes a very long time, it is very possible it will be very late when it is time for pick up. We apologize for any inconvenience. We want to get the dogs out of their crates ASAP so ask that adopters plan to pick up the dogs at the pick up locations, even if it is late.