Frequently Asked Questions

Please contact Declan on 07903 511 743 or 0141 287 7497 /or 7494 celticconnectionsaccommodation@gmail.com 

If we arranged your travel our driver will be waiting at the arrivals gate with a Celtic Connections sign. If they are not there, go to the coffee shop at arrivals where they will be waiting. If your travel itinerary has not been confirmed or you have any problems contact CelticConnectionsTransport@gmail.com  or +44 (0)141 287 7488 or 07903 511 762

The Festival Office is just outside the Press Office at the back of the cafe area in the Glasgow Royal Concert Hall. The desk is open 11am - 9:30pm every day. Or call us anytime on 07903 511 783

Artist passes are part of the artist packs, which you should collect, on your arrival from hotel reception or receive from the Show rep at load in.

You may also collect from the Festival Office in the Concert Hall, or if you prefer, another location. Call us at the Festival Office 0141 287 7482 so that this can be arranged. If any ID passes are missing let your rep know. 

Payments are made by BACS the day after the performance. We must have an invoice and signed contract to make payment.

For Celtic Connections 2025 we will be making all payments to performers and artists by bank transfers (BACS). This will streamline settlement of your fees and means that fees will be paid directly to your bank account. We can only pay you once you have signed your contract.

Payments will be processed the day after you perform and payment can take three working days to show up in your account. Invoices that are received late will result in a delay in payment. If you have any further urgent questions with regards to payments please contact CCcontracts@glasgowlife.org.uk

Invoices should be addressed to:
Glasgow Life, 

38 Albion Street,

Glasgow  G1 1LH

and must include the following information;
Name of Band/ Artist

Date of Show

Details of Fees

Full Postal Address

Email and Telephone Number

Company number or UTR.

Bank details must include the following information:
Name on Account

Name of Bank

Sort Code

Account Number 

(If outside of UK: IBAN and SWIFT number)

VAT number (if necessary)

We can provide rehearsal space, subject to availability, within the Glasgow Royal Concert Hall. If you require a space please arrange to book by contacting the Festival Office in plenty of time. Note that space availability is extremely limited.

If you have plans to film your shows this must be notified to our Press Office in advance in order that filming accreditation can be issued to your crew and the venue made aware. hello@InnesandCampbell.co.uk  Venue fees are payable

Capacity is strictly limited due to security reasons and this varies across the different venues. If your venue allows, your Show rep can issue a limited number of backstage passes valid at your venue on the night of your performance. 

Free WiFi is available in all the public areas of the Concert Hall on GRCH_Public_WiFi. WiFi may also be available at other venues and in your hotel so please check with local reception. There is free WiFi in the Subway stations and many cafés and bars in the city offer WiFi access. 

The Concert Hall lost property is located at Stage Door of GRCH, on West Nile Street, 0141 276 4995. Contact other specific venues directly. 

From the merchandising stand in the Glasgow Royal Concert Hall foyer.